Xfinity Mobile Retail Service Associate

Comcast Corporation; Town of Florida (NY); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Comcast is seeking a Xfinity Mobile Retail Service Associate to support store teams and deliver outstanding customer experiences. You will greet customers, connect them with sales consultants, and demonstrate company technology to help drive understanding and loyalty.

Role requires strong communication skills, a positive customer-focused attitude, and the ability to lift light boxes and work a varied schedule including nights and weekends.

Qualifications

• High School Diploma / GED required.
• 0–2 years of work experience.
• Strong communication and customer service skills.
• Interest in technology and ability to demonstrate products to customers.

Responsibilities

• Assist store team to deliver best-in-class customer experiences.
• Greet customers and connect them with a sales consultant promptly.
• Demonstrate Comcast products and services to customers.
• Maintain store cleanliness and organize inventory back-of-house.
• Support weekly cycle counts and store operations.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

## Xfinity Mobile Retail Service AssociateApply: FL - Palm Beach Gardens, 5300 Donald Ross Rd - Retail XFR1525: FL - West Palm Beach, 1831 Palm Beach Lakes Blvd - Retail XFR 1526: Full time: Posted Today: End Date: October 31, 2026 (30+ days left to apply): R445288Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.**Job Summary**Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.**Job Description****Core Responsibilities*** Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.* Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.* Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.* Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.* Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.* Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.* Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.* Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.* Other duties and responsibilities as assigned.**Employees at all levels are expected to:*** Understand our Operating Principles; make them the guidelines for how you do your job.* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.* Win as a team - make big things happen by working together and being open to new ideas.* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.* Drive results and growth.* Support a culture of inclusion in how you work and lead.* Do what's right for each other, our customers, investors and our communities.**Disclaimer:*** This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.**Skills**Communication, Critical Thinking Problem Solving, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization**Compensation**Base Pay: $15.63Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.**Education**High School Diploma / GED (Required)**Certifications** (if applicable)**Relevant Work Experience**0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.