Wylie, TX - Theatre Staff (30891)

B&B Theatres; Wylie (TX); Vor Ort; USD 17.000 - 21.000; Teilzeit

Zusammenfassung

Paycom - ATS is seeking Theatre Staff in Wylie, TX (75098) to join our guest services team part-time. The role covers concession and box office duties, helping create a magical movie-going experience with evening, weekend, and some holiday shifts.

You will greet guests, handle transactions, and maintain clean, welcoming spaces while supporting theatre operations. A positive, reliable attitude and teamwork are valued assets.

Qualifikationen

• Must be at least 16 years of age at time of hire.
• Excellent customer service and communication skills.
• Positive, enthusiastic attitude and reliability.
• Willing to obtain local food handler and/or other required certifications.

Aufgaben

• Greet and assist guests in a friendly, professional manner.
• Operate point-of-sale systems for ticketing and concessions.
• Handle cash and transactions accurately.
• Maintain cleanliness of theatres, lobbies, restrooms, and concession areas.
• Assist with ushering duties and guiding guests to seats.
• Collaborate with team to deliver excellent guest service and support theatre operations.

Kenntnisse

Customer service

Communication

Teamwork

Flexible schedule

Jobbeschreibung

Job Details: Job Location: Wylie 12 with Marquee Suites & Grand Screen - Wylie, TX 75098, Position Type: Part Time, Education Level: None, Travel Percentage: None, Job Shift: Any, Job Category: Guest Services, Our Mission & Core Values:

JOB OVERVIEW

As a frontliner, Theatre Staff will work behind concession and box office, interacting with guests to make each experience magical and fun. This position requires you to work during the evening, on weekends, and occasionally on holidays.

RESPONSIBILITIES

Job Duties include but are not limited to:

• Cross-departmental training may be required based on location and operational requirements.

Customer Service

• Greeting guests upon arrival and making them feel welcome.
• Maintaining a positive, empathetic, and professional attitude toward guests at all times.
• Responding promptly to Guest requests.
• Ensure customer satisfaction and provide professional guest support.
• Staying current on new releases and upcoming movies.
• Communicating and coordinating as a team with your fellow colleagues.
• Completing any other duties as delegated or directed by your supervisor.

Sales

• Work behind registers managing transactions of guests on ticket sales or redemption of vouchers.
• Sell concession items to guests.
• Be knowledgeable of the items offered by the theatre including prices.

Cleaning/Sanitation

• Prepare and handle food in accordance with company policy and local health regulations.
• Maintain clean and tidy workstation, concession, and box office areas at all times.
• Maintain clean auditoriums, restrooms and any areas as directed by theatre management, including sweep and mop floors, pick up and empty trash in and around the building.
• Completing any other duties as delegated or directed by your supervisor.

Qualifications: General Qualifications

• Must be at least 16 years of age at the time of hire.
• Demonstrated ability to provide excellent customer service.
• Positive and enthusiastic attitude.
• Effective communication and interpersonal skills.
• Strong organizational and time management abilities.
• Must be willing to obtain R-Serving (for candidates 21+), Food Handler, and/or Food Manager certifications in accordance with state, county, and location-specific requirements. Religious exemptions are available upon request with written documentation for liquor liability certification. All required certifications will be paid for by the company.

Essential Functions

• Greet and assist guests in a professional, friendly, and efficient manner.
• Operate point-of-sale systems for ticketing, concessions, or merchandise sales.
• Prepare and serve concession items, following food safety and quality standards.
• Maintain cleanliness of theatres, lobbies, restrooms, and concession areas.
• Monitor auditorium conditions before, during, and after shows to ensure guest safety and comfort.
• Assist with ushering duties, including ticket scanning, guiding guests to seats, and enforcing theatre policies.
• Support opening and closing procedures, including restocking, cleaning, and securing cash or supplies.
• Collaborate with team members to provide excellent guest service and support overall theatre operations.
• Perform other duties as assigned to maintain efficient and safe operations.

Physical Demands

• Ability to stand, walk, and sit for extended periods during work shifts.
• Frequent use of hands and arms to handle concession items, equipment, or tools.
• Ability to reach, bend, stoop, kneel, or crouch as required to perform job duties.
• Ability to lift, move, and transport items weighing up to 35 pounds safely.
• Mental stamina to work in a fast-paced environment while maintaining professionalism and guest focus.
• Ability to work in varying conditions, including loud auditoriums, dim lighting, and crowded environments.

These essential functions and physical demands are representative of the requirements necessary to perform this role. Employees must be able to carry out these functions with or without reasonable accommodation.