WVU-Security Officer 2-Children's -27052

WVU Medicine; Morgantown (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

WVU Medicine is seeking a Security Officer to provide information and assistance to patients, visitors and staff, while enforcing policies to maintain a safe environment. The role includes patrols, incident reporting and coordination during emergencies.

Responsibilities include responding to requests with courtesy, assisting with transports, monitoring parking and access control, and supporting in disaster drills per department guidelines.

Qualifications

• High school diploma or equivalent and 1 year security experience OR an associate degree in criminal justice, criminology, forensics, law or related field of study
• Valid Driver’s License
• Obtain certification in BLS or HeartSaver First Aid within 60 days of hire date
• State criminal background check and Federal (if applicable) background checks as required for regulated areas

Responsibilities

• Maintains visibility at assigned locations to provide information and resource direction for patients, visitors and staff
• Responds to requests for information/assistance in a courteous manner
• Provides transport, escort and access services for patients, visitors and staff
• Monitors traffic flow in parking areas and issues permits and warnings as needed
• Protects people and property per policies and procedures
• Performs routine building rounds and exterior patrols
• Reports suspicious situations and incidents per policy
• Assists during fire and disaster drills and other emergencies
• Documents activities and incidents factually and legibly for supervision

Skills

Communication skills

Decision making

Observant

Training security officers

Education

High school diploma or equivalent

Associate degree in criminal justice/related field

Job description

Performs a variety of duties to provide assistance and information to all patients, visitors and staff. Enforce WVU Medicine policies and procedures to provide a safe, secure environment, in support of the Security Program.

MINIMUM QUALIFICATIONS:

1. High School diploma or equivalent AND one (1) year of experience in security field OR Associate’s degree in criminal justice, criminology, forensics, law or related field of study
2. Valid Driver’s License
3. Obtain certification in BLS or HeartSaver First Aid within 60 days of hire date.
4. State criminal background check and Federal (if applicable), as required for regulated areas.

To be completed as established by department: (Administered at Department level)

• Defensive Tactics Certification
• OC Spray Certification
• Baton Certification
• Taser User Certification
• Handcuffing Tactics training
• AVADE Training Levels I - III

PREFERRED QUALIFICATIONS:

1. Associate’s degree in criminal justice, criminology, forensics, law, or related field of study.
2. One (1) year of experience in security field.

CORE JOB DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Maintains consistent visibility and presence at assigned locations to provide an information and directional resource for all patients, visitors and staff distributing accurate information to all who request such.
2. Responds to all patient, visitor and staff requests for information/assistance in a caring, courteous manner.
3. Provides physical assistance, wheelchair assistance, transport services, escort services and room access patients, visitors and staff accessing WVU Medicine facilities.
4. Monitors and maintains traffic flow in parking areas and roadways by assisting disabled vehicles, issuing parking permits and warning violations.
5. Protects people and property by assisting in the prevention of accidents, theft and vandalism, in accordance with system and department policies and procedures, as monitored by supervision.
6. Performs routine building rounds, building door unlocks, exterior building and parking lot patrol.
7. Makes recommendations to management, staff, visitors and patients to improve security and prevent accidents and crime.
8. Reports suspicious situations, circumstances, incidents and persons, according to system and department policy and procedures.
9. Responds and provides assistance to patients, visitors and staff during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues, according to system and department policy and procedures.
10. Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism and other data requested by supervision in a factual, objective and legible manner.
11. Responds to and provides assistance to patients, visitors and staff during emergency situations such as; assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.
12. Performs patient restraint as directed by clinical staff, and is capable of physical intervention when appropriate.
13. Operates Hospital-owned vehicles in a safe and responsible manner.
14. Ensures safety and proper operating condition of vehicles by performing vehicle inspections, as outlined by departmental policy.

Other requirements may include: Incident reporting, routine building rounds, incident investigation, crowd control, restraining patients, disaster response, domestic disputes, med G assists, parking enforcement, consistent presence and visibility, helicopter assignments, media issues, victim assistance, engages in traffic direction, policy enforcement, investigation of alarms, duress, etc., physical intervention, tire changing, battery jumps, parking rounds, effective radio communication, escorts patients/visitors/staff, accurate directions to customers, loss prevention, vehicle assists, transport equipment/staff/visitors/patients, posts assignments for exterior patrol/all canopy/all booths/building rounds/ED, and STOPS training.

PHYSICAL REQUIREMENTS:

• Ability to sit, stand and walk for the entire shift and/or double shift.
• Ability to lift, push or pull 80 pounds.
• Ability to tolerate adverse environmental conditions for entire shift and/or double shift.

WORKING ENVIRONMENT:

• While performing the duties of this Job, the employee may frequently be exposed to outside weather conditions.

SKILLS AND ABILITIES:

• Ability to perform effectively under often stressful situations.
• Good decision making and organizational skills.
• Good written and verbal communication skills.
• Ability to train Security Officers 1.

ADDITIONAL JOB DESCRIPTION:

Scheduled Weekly Hours: 40

Shift: Exempt/Non-Exempt: United States of America (Non-Exempt)

Company: WVUH West Virginia University Hospitals

Cost Center: 608 WVUH Security

Address: 1 Medical Center Drive Morgantown West Virginia

EQUAL OPPORTUNITY EMPLOYER:

Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

The West Virginia University Health System is West Virginia’s largest health system and largest private employer, providing care to communities across West Virginia, Maryland, Ohio, and Pennsylvania. The integrated academic health system includes 25 hospitals and five institutes, with more than 3,500 licensed beds, 4,000 clinicians, 39,000 employees, and $8.5 billion in annual operating revenues. Anchoring the system in Morgantown, West Virginia, are WVU Hospitals, an 880-bed academic medical center, and the 150-bed WVU Medicine Golisano Children’s Hospital. Together, the Health System’s hospitals, clinics, and specialty programs provide a comprehensive continuum of care, ranging from community-based primary and specialty services to highly complex, quaternary care and post-acute care.