Wraparound Program Assistant

Eckerdhelpsgirls; New Orleans (LA); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement plan with employer match

Flexible spending accounts

Disability insurance

Life Insurance

PSLF Eligible Employer

PTO Exchange

Job summary

Eckerd Connects – Wraparound Agency in New Orleans, LA seeks an entry-level clerical assistant. You will draft letters, maintain client documents, manage calendars, and support program staff while ensuring accurate data entry. A high school diploma and basic office skills are required.

Position offers low-cost benefits, 19 days PTO first year, 11 holidays, and 5% 401(k) employer match. Hourly rate is $17.00; flexible spending accounts and disability coverage included.

Qualifications

• High school diploma or equivalent required.
• Six months general office experience required. Proficiency with Microsoft Office and Outlook preferred.
• Background check and valid driver's license required.
• Drug screen as per workplace policy.

Responsibilities

• From handwritten drafts, type or prepare letters, memos, forms and reports for supervisor’s signature.
• Provide clerical support to program staff; maintain calendar and prepare schedules and paperwork.

Skills

Clerical work

Data entry

Microsoft Office

Communication

Education

High school diploma

Tools

Word

Excel

Outlook

Job description

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Make more than a Living, Make a Difference

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&DD Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Hourly Rate: $17.00

Duties & Responsibilities

• From handwritten drafts, type or otherwise prepare a variety of letters, memos, forms and reports. May draft correspondence, memoranda, etc. for supervisor’s signature.
• Provide clerical support to assigned program staff; maintain calendar for work group; prepare and/or distribute schedules and paperwork necessary for program staff to provide appropriate services.
• Establish and maintain official client-related documents and records in appropriate files and perform routine audits of files for completeness and accuracy of information.
• Update youth information as required in appropriate databases; Monitor and maintain program referrals and admissions, entering data into information systems as needed.
• Track intake and exit processes, ensuring timely completion of required paperwork and assessments; Assist program in coordination and facilitation of client assessments
• Serve as liaison, where necessary, for referring agencies, schools, or individuals.

Qualifications

• High school diploma or equivalent required.
• Six months general office experience required. Thorough knowledge of modern office practices and procedures, and the use of office machines and equipment required. Working knowledge of word processing, spreadsheet, and email software (Microsoft Office and Outlook strongly preferred).
• Must meet state criminal background check requirements. Must have appropriate and valid state driver’s license.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About our Program

Eckerd Connects' Wraparound Agencies are part of the Coordinated System of Care (CSoC) under the state's behavioral health managed care program that serves children and adults in Louisiana with behavioral health, mental health, and addictive disorders. Coordinated Systems of Care are national evidence-based models for coordinating services in a family-driven manner to ensure more positive outcomes for children, youth, and families. The model incorporates a broad array of flexible effective services and supports that is organized into a coordinated network and that integrates care planning and management across multiple levels and systems. Through this coordinated network, meaningful partnerships are built with families and youth at service delivery, management, and policy levels. Family-driven and youth-guided services are provided in the home as well as in community settings that data-driven and outcome oriented. Treatment plans are individualized and strength-based, culturally, and linguistically competent, and integrated across all child-serving systems.

Our Location

Eckerd Connects | Wraparound Agency

990 N. Corporate Dr. Suite 210-212

New Orleans, Louisiana

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. If you need assistance or accommodation, email [e-mail]. Relay Services Dial 711.

Location(s)

990 North Corporate DriveSuite 212Community Based Services, New Orleans , Louisiana 70123 , United States

Drug-Free Workplace Policy

2026 Eckerd Connects Benefits Guide

EEO is the Law

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service

Opt-Out Request Honored

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. If you need assistance or accommodation, email [e-mail]. Relay Services Dial 711.

Opt-Out Request Honored