WP-103-4 Security & Parking Attendant

Priority Dispatch Corp.; McHenry (MD); On-site; USD 40,000 - 54,000; Full time

Job summary

Wisp Resort in Maryland is seeking Security Officers and Parking Attendants to maintain a safe, secure environment for guests and staff. The role includes patrolling, monitoring, reporting, and assisting with parking flow during peak ski seasons.

Level 2 duties expand responsibility—response to incidents, traffic control, crowd management, and cooperation with other Resort departments. Flexibility for odd hours, weekends, and holidays is required.

Qualifications

• High School diploma or equivalent required.
• Previous security experience desirable.
• State of Maryland Security Guard Certificate required.

Responsibilities

• Secure premises by patrolling property, monitoring surveillance equipment, and reporting irregularities.
• Direct guest traffic and assist during peak season crowds.
• Respond to incidents calmly and coordinate with resort security.
• Complete incident reports and maintain controls of buildings and equipment.

Skills

Strong communication

Interpersonal skills

Team collaboration

Basic English

Education

High School diploma or equivalent

Driver’s License

Crowd Management Certificate

State of Maryland Security Guard Certificate

Job description

Position Summary: Maintains a safe and secure environment for guests and employees by patrolling and monitoring premises and personnel. Additionally, when acting as a Parking Attendant, controls the flow of traffic and assists guests, primarily during ski season peak times.Essential Duties & Responsibilities:Wisp Resort is a four-season ski, golf and recreational destination resort. Because of the nature of the resort business, employees may be asked to perform other duties outside of the job description. Also, hours of operation are 24/7 including weekends and holidays.Specific Duties & Responsibilities: Level 1 – NE02Entry level, in training, with little direct experience.Ability to read, answer, and send emails to other employees/departments.Ability to recognize needed resort repairs and report properly.Ability to communicate by two-way radio and cell phone with other employees/departments.Works in coordination with existing security staff, to develop skills needed to fill the duties and responsibilities required of a Level 2 security officer.Contributes to team effort by accomplishing related results as needed.Able to assist in crowd management at Resort events, during peak season periods, etc.Provides any needed assistance to guests, Resort staff, visitors.Willingness to perform other related duties as assigned by Resort Management.Specific Duties & Responsibilities: Level 2 – NE03All duties of a Level 1 Security Officer/Parking Attendant.Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment and access points and permitting entry, by company vehicle and/or on foot.Prevents losses and damage by reporting irregularities, informing violators of policy and procedures, and restraining trespassers.Completes reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses and obtaining signatures.Maintains environment by monitoring and setting building and equipment controls.Maintains organization’s stability and reputation by complying with legal requirements.Neutralizes situations calmly with tact and common sense.Exhibits ability with surveillance skills, dealing with uncertainty, good judgment, objectivity, dependability, emotional control, integrity, safety management, professionalism and reporting skills.Increased accountability (team/crew).Specific Duties & Responsibilities: Parking AttendantIf applicable, all duties of a Level 1 and Level 2 Security Officer/Parking Attendant.Places parking signs and barricades throughout the Resort, monitors parking in restricted areas, and provides accurate directions to guests.Directs the flow of traffic, and maneuvers visitors to use all parking spaces.Monitor handicap parking locations and availability.Watching for and reporting suspicious parking lot activity.Exhibits ability to interact and converse intelligently with guests and other employees in a positive, helpful manner.Supports harmony and good will in the Mountain Operations Department and with all other staff and Resort departments.Familiarity with all the facilities at Wisp Resort including locations and hours of operation.Exhibits ability to perform repetitive routine tasks while remaining alert at all times.Calling for assistance in either parking area accidents or guest difficulty situations.Assists in shoveling snow and keeping parking areas as safe and accessible as possible.Qualifications:Successful execution of this job requires an individual to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.Education and/or Experience:High School diploma or equivalentPrevious security experience desirableLanguage Skills:Basic EnglishStrong communication and interpersonal skillsMathematical Skills:Basic math and analytical proficiencyCertificates, Licenses, Registrations:State of Maryland Security Guard CertificateCrowd Management CertificateDriver’s License, unrestricted, with insurable driving recordPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Sitting, standing, walking for extended periods of time.Bend, squat, climb, push and pull.Manual dexterity and audio-visual demands.Work Environment/Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work will be performed both indoors and outdoors, so extreme heat or cold may have to be tolerated.Duties may be physically demanding or stressful at times, particularly during peak season time periods.Resort atmosphere with many, varied aspects.Seasonal outdoor conditions that include a variety of winter weather.