Workplace Operations Manager

Verkada Inc.; New York (NY); On-site; USD 145,000 - 170,000; Full time

Benefits offered by this job

Healthcare programs that can be tailo­

Medical, vision and dental coverage

401(k) retirement plan

Health Savings Account (HSA)

Mental health support

Paid parental leave & fertility benefi

Paid holidays and flexible PTO

Wellness/fitness benefits

Healthy lunches provided daily

Job summary

Verkada Inc. is seeking a Workplace Operations Manager based in New York City, overseeing offices in New York and Philadelphia.

The role emphasizes exceptional service, smooth facilities operations, and collaboration with the Global Real Estate team to deliver a top-tier employee experience in a fast-paced environment. You will manage space data, coordinate with space planning, vendor relationships, budgets, and serve as the primary contact for building issues while ensuring onsite presence five

Qualifications

• 5+ years of management experience or related project management experience.
• 5+ years of workplace services experience.
• Strong interpersonal and communication skills, with the ability to build relationships across departments, work collaboratively.
• Strong organizational and planning skills, ability to prioritize and manage multiple tasks, projects, and ever-changing priorities.
• Strong knowledge of mechanical systems (HVAC, FLS, plumbing, etc.) is strongly encouraged.
• Strong financial acumen with solid understanding of budget tracking & maintenance.
• Must be willing and able to work onsite five days per week.

Responsibilities

• Be the first contact and face of the Global Real Estate team in the local office.
• Provide operational support to deliver a delightful, well-organized, visually pleasing facility.
• Assist in maintaining and improving Workplace programs (mailroom, events, catering, etc.).
• Build relationships with business partners to assess space needs and conference room usage.
• Maintain space data in the space management tool for accuracy.
• Participate in building audits to verify layouts.
• Coordinate with Space Planning to maintain space standards.
• Maintain relationships with building vendors (landlords, F&B partners).
• Track budgets and expenses for multiple areas of the business.
• Be the single point of contact for building issues.
• Connect employees to Verkada Business Operations teams.
• Other site-specific duties may be required.

Skills

Customer service

Relationship building

Organizational skills

Communication skills

Multitasking

Team collaboration

Job description

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

At Verkada, we’re rethinking what it means to be physically safe . Today, we build security cameras that detect action, identify danger and help keep people and places safe and secure . Using a combin ation of software and hardware, we’re transforming an industry that has seen littl e innovation for decades—and we already support thousands of customers . But this is just the beginning . We envision a world in which security systems feel as seamless and modern as the organizations they protect and our enterprise solution becomes a model for not just b usiness security, but public security as well .

About Role

The Workplace Operat ions Manager is responsible for facilitating an exceptional office experience, providing operational support with a strong focus on customer service . You will work in collaboration with the Global Real Estate team to provide and maintain a top tier facility and employee experience . You are an individual who thrives in a fast paced evolving environment, who possesses strong communicat ion skills, and the ability to successfully prioritize and execute tasks . You have a growth and development m indset, know how to stay self-motivated and lead with a positive attitude . This role will be based in New York Ci ty and will oversee offices in New York and Philadelphia .

What You'll Do

• Serves as the first point of contact, and face of the Global Real Estate team in your local office .
• Facilitates an ongoing delightful employee ex perience by providing operational support and maintaining a well organized, visually pleasing facility .
• Assists in maintaining an d enhancing the Workplace programs (ex: mailroom operations, internal events, food and beverage programs, etc.) .
• Build an active relationship with business partners and leaders to assess team allocations and occupancy needs as well as conference room usage . Provide proactive solutions, and improvement ideas through observation .
• Maintain spatial data within the space management tool and ensure accuracy of information .
• Participate with building audits to verify employee locations, furniture layout and room configurations are correctly noted in the space management tool .
• Coord inate with the Space Planning to maintain space standard ratios for on/offline rooms and office standards and solutions, as well as define space related programs to improve team member experience .
• Facilitates and maintains relation ships with building vendors, such as landlord, food and beverage partners, etc .
• Maintain budgets and track expenses for multiple different areas of the business .
• Acts as the single point of contact for all building related issues .
• Facilitates connecting employees to all aspects of the broader Verkada Business Operations teams .
• Other site specific duties and support may be required .

What You Bring

• A passion for providin g exceptional customer service through human connection and ongoing operations support .
• 5+ years of management experience or related project managem ent experience .
• 5+ years of workplace services experience .
• Strong interpersonal and co mmunication skills, with the ability to build relationships across departments, work collaboratively .
• Strong organizational and planning skills, ability to priorit ize and manage multiple tasks, projects, and ever-changing priorities .
• Strong knowledge of mechanical systems (HVAC, FLS, plumbing, etc.) is strongly encouraged .
• Strong financial acumen with solid understanding of budget tracking & maintenance .
• Must be willing and able t o work onsite five days per week .

Employee Benefits

Verkada is committed to fostering a workplace e nvironment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources . Our benefits and perks programs include, but are not limited to :

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• 401(k) retirement plan with employer matching contributions beginning January 2027
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Wellness/fitness benefits
• Healthy lunches provided daily

Additional Information

You must be independently authorized to work in United States . We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time .

Annual Pay Range

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

$145,000 - $170,000 USD

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Verkada’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.