Workplace Exp Coordinator - Dallas, TX

CBRE; Dallas (TX); On-site; USD 38,000 - 55,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building in Dallas. You will act as the first contact, manage visitor passes, answer calls, and coordinate events while ensuring security protocols are followed.

Join CBRE's Workplace Experience team to support daily operations, handle service requests, and partner with vendors to maintain a welcoming, efficient work environment for occupants and visitors alike.

Qualifications

• High School Diploma or GED with up to 2 years of related experience.
• Ability to follow basic work routines and standards.
• Excellent communication skills and a client-focused mindset.
• Working knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and an inquisitive mindset.

Responsibilities

• First point of contact for visitors and employees; issue passes and greet guests.
• Answer phones professionally and prepare simple presentations.
• Arrange and confirm recreational, dining, and business activities.
• Manage janitorial or maintenance work orders; coordinate workplace services.
• Address inquiries with a professional, service-driven approach.
• Organize on-site events; secure space, set up, and tear down.
• Follow site security and emergency procedures and notify the right people.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain information clearly and follow manager directions.
• Apply established procedures to solve straightforward problems.

Skills

Communication skills

Organizational skills

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

GlobalWorkplace Solutions (GWS) Local is a hard services-led, tailored facilitymanagement solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and projectmanagement solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficientservice delivery.

About The Role

As a CBREWorkplace Experience Coordinator, you'll be responsible for delivering aworld-class customer service experience to employees and guests of a designatedbuilding.

This jobis part of the Workplace Experience function. They are responsible forproviding world-class customer service to the clients and visitors of adesignated building.

What You’ll Do

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You’ll Need

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.

Why CBRE?

When youjoin CBRE, you become part of the global leader in commercial real estateservices and investment that helps businesses and people thrive. We are dynamicproblem solvers and forward-thinking professionals who create significantimpact. Our collaborative culture is built on our shared values — respect,integrity, service and excellence — and we value the diverse perspectives,backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We valuehuman interaction to understand each candidate's unique experience, skills andaspirations. We do not use artificial intelligence (AI) tools to make hiringdecisions, and we ask that candidates disclose any use of AI in the applicationand interview process.

Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).