Working Superintendent

Columbia University; New York (NY); On-site; USD 70,000 - 86,000; Full time

Job summary

Columbia University in New York seeks a Building Superintendent to monitor asset value and tenant satisfaction across portfolio properties. The incumbent collaborates with porters and handypersons on site to ensure services meet tenants' expectations.

The role requires maintaining equipment, repairing facilities, and ensuring safety compliance, with heavy lifting and occasional outdoor work. Strong communication with staff and tenants is essential.

Qualifications

• High School Diploma or equivalent required, plus 3 years related experience.
• Computer proficiency required.
• Ability to obtain Standpipe, Sprinkler, Boiler License No.6, and Fuel Oil Certificate of Fitness.
• Essential duties include heavy lifting and outdoor work in all weather.
• Knowledge of absorption air conditioning and boilers is preferred.
• Experience as Handyperson or Porter is desirable.

Responsibilities

• Maintain all operational equipment and perform routine inspections.
• Repair and maintain equipment, common areas, and offices, including roofs and fire exits.
• Proficiency with office software and facility technology for maintenance and tenant services.
• Keep records of tenant inquiries and generate reports for management.
• Duties include thorough cleaning, moving appliances, and snow removal.
• Oversee on-site work orders and projects to ensure timely completion; ensure safety compliance.
• Communicate with staff to identify training needs and update management.
• Adhere to all policies and safety regulations; provide top-tier customer service to tenants.
• Be available for emergency and on-call maintenance duties.
• Foster positive relationships with tenants, staff, and vendors.

Skills

HVAC knowledge

Maintenance experience

Customer service

Education

High School Diploma or equivalent

Tools

Office suite software

Standpipe Certificate

Sprinkler Certificate

Boiler License No.6

Fuel Oil Certificate of Fitness

Chiller/AC systems knowledge

Job description

• Job Type: Support Staff - Union
• Bargaining Unit: Local 32 BJ
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 40
• Standard Work Schedule: Monday - Friday, 8:00am - 5:00pm
• Building:
• Salary Range: $78,280 - $78,280

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University\'s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Superintendent is expected to monitor any issues that affect asset value and tenant satisfaction in any assigned portfolio property. The incumbent anticipates the needs of the tenants, working with the Porters and Handypersons on site to ensure the delivery of services at a level that will meet tenants\' utmost satisfaction.

Responsibilities

Responsibilities

• The Superintendent is tasked with maintaining all operational equipment on the premises. This includes routine inspections of facilities and machinery to assess service needs and perform necessary maintenance.
• Responsibilities include repairing and maintaining equipment, common areas, and offices as needed, as well as the roof, fire exits, and other areas critical to efficient property management
• Proficiency with office suite software and industry-specific technology is crucial for managing building maintenance and client services
• Responsibilities for keeping records of tenant inquiries and other aspects of Commercial operations, which may be used to generate reports as directed by management
• Duties encompass thorough cleaning of buildings, heavy lifting, moving appliances, and snow removal
• Oversee outstanding work orders, on-site projects, and other tasks to ensure timely completion. Additionally, they will ensure all legal requirements are met and proper documentation is maintained
• Regular communication with building staff is essential to understand their skills and training needs and to keep management updated on their status
• Ensuring adherence to all policies and procedures, including safety guidelines and regulations, is a key responsibility.
• Providing exceptional customer service to prospects and tenants is a standard at Columbia. The Superintendent will ensure all tenant requests are addressed promptly and professionally
• Unexpected maintenance needs will be managed efficiently, with timely and professional communication with tenants.
• Foster positive relationships with Columbia Commercial tenants, staff, and vendors.
• The Building Superintendent must be available at all times for emergency and on-call duties.

Minimum Qualifications

Minimum Qualifications

• High School Diploma or equivalent required, plus a minimum of 3 years related experience, which should include experience as a Handyperson and/or Porter.
• Computer proficiency is necessary.
• Ability to attain required certificates or licenses, including Standpipe Certificate and Sprinkler Certificate, No. 6 Boiler License, and No. 6 Fuel Oil Certificate of Fitness
• Essential duties of the job include heavy lifting and a possibility of outdoor work in any type of weather.
• Must be well-versed in the proper operation and maintenance of absorption air conditioning, chiller units, and their auxiliaries.
• The candidate should also have a working knowledge of oil-fired low-pressure boilers and their auxiliaries; fire safety systems; and be able to ensure that they are in good working order at all times.

Preferred Qualifications

Preferred Qualifications

• Supervisory experience is preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.