Workforce Success Specialist

YMCA of the East Bay; Emeryville (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (FSA)

Paid Time Off

Professional Development Opportunities

YMCA Membership Benefits

Job summary

The YMCA of the East Bay is seeking a Success Specialist to support the Early Educator Apprenticeship Program. You will coordinate childcare, tutoring, and referral services, mentoring Head Start apprentices and staff, and helping them advance toward college credits or degrees within a program aligned to K-12 education.

The role emphasizes bilingual communication, collaboration with center directors, and strong emphasis on mentorship and program compliance.

Qualifications

• BA/BS in social sciences or liberal arts, child development and/or early childhood education preferred.
• 1 year of combined experience in child development, professional development, academic guidance, mentoring and program design/implementation preferred.
• Experience working with 2 and 4-year colleges/universities preferred.
• Bilingual English/Spanish proficiency is highly preferred to effectively support apprentices, families, and community partners.

Responsibilities

• Deliver high quality programming that achieves the educational, administrative and service delivery goals.
• Support apprenticeship program enrollment and participant progress.
• Work with Center Directors to consistently assess apprentice progress in work assignments.
• Document student's academic information such as test scores, attendance, and progress reports.
• Establish a rapport with apprentices and mentor them, teaching professional behavior and soft skills.

Skills

Bilingual English/Spanish

Strong verbal and written comunicação

Mentoring/Coaching

Education

BA/BS in social sciences or liberal arts, child development or early childhood education preferred

Tools

Microsoft Word

Outlook

Job description

Position Summary

Under the direction of the Success Manager, the Specialist contributes to the development and implementation of the on-the-job training and teacher preparation program Including providing support services such as coordinating childcare, tutoring, information and referral and other supports for participants. These general functions will be carried out in keeping with the Goals and Mission of the YMCA of the East Bay. The Early Educator Apprenticeship Program addresses the shortage of qualified workers in Head Start. Program participants are recruited from among the ranks of Head Start parents and community members offering workers an on-ramp to a career ladder that articulates to the K-12 education system. Apprentices earn college credits and/or degrees that qualify them for advancement in the YMCA Early Childhood Impact program. The Success Specialist provides mentoring and support to the Head Start Apprentices and employees.

Why You’ll Love Working Here

• Medical, Dental, and Vision Insurance – Full-time employees are eligible for heavily subsidized coverage with several plan options.
• Basic Life and AD&D Insurance, with options for Voluntary Life and AD&D coverage.
• Flexible Spending Accounts (FSA) for health and dependent care expenses.
• Long-Term Disability Insurance for added financial protection.
• Employee Assistance and Wellness Programs to support mental health and work-life balance.
• Commuter Benefits available for eligible employees.
• 12 Designated Holidays, including New Year’s Day.
• Paid Time Off for vacation and sick leave.
• Professional Development Opportunities and ongoing training to support your career growth.
• YMCA Membership Benefits and discounts on programs for you and your family

Qualifications

• BA/BS degree in social sciences or liberal arts, child development and/or early childhood education preferred
• 1 year of combined experience in child development, professional development, academic guidance, mentoring and program design/implementation preferred
• Experience working with 2 and 4-year colleges/universities preferred
• Experience serving dual language and Immigrant populations, non-traditional college students, first generation college students, and low-income workers is preferred
• Bilingual English/Spanish proficiency is highly preferred to effectively support apprentices, families, and community partners.
• Strong verbal and written communication skills
• Valid California Driver's License/proof of auto insurance/annual DMV check required
• Criminal record clearance and health requirements that include physical exam, TB and immunizations
• Proficiency in Microsoft Word, Outlook and other computer programs necessary to perform the duties of the job

Specific Essential Function from the Job Description for this role

1. Deliver high quality programming that achieves the educational, administrative and service delivery goals.
2. Support apprenticeship program enrollment and participant progress.
3. Work with Center Directors to consistently assess apprentice progress in work assignments.
4. Document student's academic information which may include test scores, attendance and tardy record, support services, class schedules, progress report grades, grade deficiencies, appropriate email address, etc.
5. Establish a rapport with apprentices and serve as a mentor, encouraging them to do well academically while balancing their life with work, family, etc., teaching them appropriate classroom behavior, dressing for success and being responsible, including providing soft skills training.
6. Motivate apprentices toward self-sufficiency by maintenance of their education and training, upgrade of skills, development of self-confidence, and positive self-image.
7. Meet regularly with the apprentices' instructors, school counselors, and others as needed for group and individual support.
8. Participate In Department and other YMCA meetings.
9. Establish a rapport with internal and external partners to improve the apprentices on the job training experiences, including the coordination of regular site visits and strength-based coaching services. Keep track of the apprentices' job performance on a weekly basis.
10. Contribute to the development and administration of existing and potential grant-funded· Initiatives (e.g., grant proposals, quarterly reports, program budgets, tracking invoices and expenditures).
11. Ensure that appropriate supplies are in stock to support the program.
12. Coordinate and/or provide apprentices' support services, Including child care, tutoring, transportation, etc. for evening and weekend classes and events.
13. Must be available to work some evenings and weekends when apprenticeship classes are In session. Specifically, 2:30-l0 PM Tuesdays-Fridays; and -8am-4pm on Saturdays. Schedule flexibility during school breaks.
14. Other duties and special projects as assigned

Work Environment and Physical Demands

• Sufficient strength, agility and mobility to perform essential functions and to supervise program activities in a wide variety of indoor and outdoor locations
• Must be able to work on a computer for an extended period of time
• Must be able to travel locally for meetings, training and special events
• Reasonable accommodations may be made to enable Individuals with Disabilities to perform the essential functions of the job