Workforce Planning Manager

Tommy Bahama; Auburn (WA); On-site; USD 85,000 - 109,000; Full time

Job summary

Tommy Bahama is seeking a Workforce Planning Manager for our Auburn Distribution Center in Washington. This onsite role partners with DC Leadership to drive staffing plans, labor analytics, and temporary staffing programs across peak seasons.

You will manage agency relationships, timekeeping, and payroll coordination while ensuring compliance with federal and Washington state leave laws. The position offers growth within our Operations team.

Qualifications

• Minimum of 5 years of experience in labor analysis, business analysis, workforce administration, staffing, distribution, warehouse operations, payroll/timekeeping, or a related field.

Responsibilities

• Lead temporary staffing administration including agency coordination, onboarding, scheduling, attendance, timekeeping, and assignment tracking.
• Monitor daily staffing levels and attendance (call-offs, tardiness, breaks, leave), communicating gaps and adjustments to leadership and agency partners; approve temporary associate timecards for payroll.
• Select and manage staffing agency partnerships, including rate negotiation, weekly payroll coordination, and invoice reconciliation.
• Maintain working knowledge of federal and Washington State leave laws and apply them to scheduling, timekeeping, and compliance reporting.
• Analyze labor performance versus goals with DC Leadership and recommend staffing adjustments; prepare monthly accrual reports for Finance and quarterly SOX user‑access reviews.
• Partner with Payroll and IT to ensure accurate timecards, resolve system issues, and support pay/schedule changes.
• Champion workplace culture / representing Tommy Bahama Group initiatives as a member of the DC Leadership team.

Skills

Labor analysis

Workforce administration

Payroll/timekeeping

Data analysis

Excel advanced

Communication

Team collaboration

Time management

Tools

Kronos

SRM

Blue Cherry

Dematic

Brivo

Job description

This position works fully onsite at our Auburn Distribution Center, Monday-Friday. The typical start time is between 5:30am‑6:30am, based on business needs and the agreed‑upon schedule.

SET THE COURSE

The Workforce Planning Manager partners with DC Leadership to administer labor and temporary staffing strategies within the Distribution Center (DC). This position collaborates with DC Leadership, internal departments, Human Resources, Finance, IT, and Third‑Party Staffing Agencies to shape staffing plans and drive daily, seasonal, and peak operational performance. The position leads temporary staffing administration—including agency coordination, onboarding, scheduling, attendance, timekeeping, and assignment tracking—while building and maintaining the labor systems and reporting DC Leadership relies on to make staffing and business decisions. The Workforce Planning Manager delivers timely staffing, labor, productivity, and financial insights to DC Leadership, and proactively identifies and communicates staffing issues, discrepancies, and exceptions for resolution.

BE THE ISLAND GUIDE

Partner with DC Leadership and Corporate HR to ensure compliance and uphold labor and staffing policies that support production goals and Tommy Bahama's culture and values. Lead execution of daily, seasonal, and peak staffing plans with Third‑Party Staffing Agencies, covering headcount, scheduling, assignments, and the full temporary associate lifecycle (placement, onboarding, performance tracking, and completion). Monitor daily staffing levels and attendance (call‑offs, tardiness, breaks, leave), communicating gaps and adjustments to leadership and agency partners; approve temporary associate timecards for payroll. Select and manage staffing agency partnerships, including rate negotiation, weekly payroll coordination, and invoice reconciliation against hours and attendance records. Maintain working knowledge of federal and Washington State leave laws (Paid Sick Leave, PFML, FMLA) and apply them to scheduling, timekeeping, and compliance reporting.

Serve as key administrator for DC systems (Kronos, SRM, Security Access, Blue Cherry, Dematic, Brivo), ensuring accurate data entry and system integrity for labor, payroll, and access records. Analyze labor performance versus goals with DC Leadership and recommend staffing adjustments; prepare monthly accrual reports for Finance and quarterly SOX user‑access reviews. Manage onboarding for full‑time DC employees (orientation, I‑9 verification, HR coordination) and report weekly FMLA leaves to HR. Partner with Payroll and IT to ensure accurate timecards, resolve system issues, and support pay/schedule changes. Ensure compliance with DC safety standards; prepare operational reports and the bi‑weekly evacuation list. Champion workplace culture / representing Tommy Bahama Group initiatives as a member of the DC Leadership team. Acting as a “visible, active coach” leading continuous improvement of Labor Management best practices. Supporting consistency in how full‑time employee attendance is tracked across the management team. Working with HR Benefits to schedule full‑time employee appointments.

Support ad hoc business needs (physical inventory, system testing, employee sales events, security coverage) and other duties as assigned.

ESSENTIALS FOR LIFE IN PARADISE

• Minimum of 5 years of experience in labor analysis, business analysis, workforce administration, staffing, distribution, warehouse operations, payroll/timekeeping, or a related field.
• Advanced Microsoft Excel skills are required, with demonstrated experience building, maintaining, and analyzing complex spreadsheets used for operational and labor reporting.
• Strong proficiency with Excel functions and tools, including PivotTables, XLOOKUP/VLOOKUP, SUMIFS/COUNTIFS, IF statements, conditional formatting, data validation, sorting/filtering, charts, and other advanced formulas.
• Ability to organize, clean, reconcile, and analyze large amounts of data from multiple sources and identify discrepancies or inconsistencies.
• Experience developing and maintaining recurring reports, tracking spreadsheets, dashboards, and other management reporting tools.
• Ability to use spreadsheets to track staffing levels, attendance, productivity, overtime, labor hours, costs, and other operational metrics.
• Experience working with timekeeping, labor management, workforce management, or warehouse management systems; experience with Kronos preferred.
• Experience with warehouse or distribution center operations preferred.
• Experience working with Third‑Party Staffing Agencies or temporary staffing programs preferred.
• Proficiency with Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
• Ability to quickly learn and effectively use new systems, applications, and reporting tools.
• Experience maintaining confidential employee, staffing, payroll, and operational information.

PHYSICAL ESSENTIALS FOR LIFE IN PARADISE

• Occasionally able to lift and/or move up to approximately 25 lbs.
• Frequently able to bend/stoop/kneel/and or twist as required.
• Routinely able to stand approximately 4 hours per day.
• Able to walk the distribution center floor as needed to monitor staff and production.
• Frequently able to climb ladders and/or stairs.
• Travel approximately 5% of the time as required.

Rate Range: $85,000.00 to $109,100.00 Annually.

Tommy Bahama is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision‑making or any other characteristic protected by law.

Tommy Bahama participates in E‑Verify. Right to Work Statement in English and Spanish.

At Tommy Bahama, paradise is our business. Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax. Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. There are countless opportunities to contribute to our continued success — if you'd like to help us “Live the Island Life,” we’d like to hear from you.

If you need an accommodation to complete an online application, please contact the location you are applying to or send an email to our recruiting team at [e-mail].