Workforce Management Industrial Engineer

ATI Health; Downers Grove (IL); Remote; USD 80,000 - 101,000; Full time

Job summary

A leading healthcare provider is seeking a Workforce Management Industrial Engineer to optimize staffing across its outpatient clinics. The role involves establishing best practices, designing workflows, and analyzing financial data. Ideal candidates will have a Bachelor's in Industrial Engineering and at least 3 years of experience, with strong analytical and communication skills. This remote position includes travel to various locations.

Qualifications

• Minimum of 3 years of experience in Industrial Engineering.
• Experience in multi-site healthcare or retail organization preferred.
• Workforce management experience preferred.

Responsibilities

• Establish optimal process workflows and create best practices.
• Lead development and implementation of workflow innovations.
• Analyze financial data to quantify improvements.

Skills

Analytical skills

Problem-solving ability

Communication

Creativity

Education

Bachelor’s degree in Industrial Engineering or relevant field

Job description

Overview

The Workforce Management Industrial Engineer will help to establish guidelines and best practices that will enable ATI Physical Therapy's 900+ distributed outpatient Physical Therapy clinics to optimally staff to meet the needs of our patients while also ensuring ATI is the employer of choice for Physical Therapy Professionals.

This will include designing workflows, creating SOP’s and engineering labor standards, establishing roster guidelines for all clinics based on each clinic’s unique characteristics, innovating schedule templates and tools, working closely with the Field, Finance and TA to create annual plans and budgets, and optimizing staffing levels across the organization.

The ideal candidate for this role will leverage their skills, including: analytics, problem solving and solution development, strategic planning, project management, FP&A, and presentation development / storytelling.

This is a remote position with travel required to ATI Physical Therapy locations across the US.

Responsibilities

Process Improvement and Labor Standards

• Determine optimal process workflows and create best practices and SOP’s.
• Lead innovating, developing, piloting, and implementing workflow innovations over time.
• Establish engineered labor standards for all operational and clinical processes throughout our distributed outpatient Physical Therapy locations.
• Own and manage updates to these standards over time, while modeling both the operational and financial impact of process changes and innovation that occur over time and incorporating those changes into labor standards.

Scheduling

• Learn and understand current scheduling tools and practices within the ATI environment, then establish a roadmap for process and technology improvement to bring ATI to best-in-class scheduling practices.
• Support innovating, developing, piloting, and implementing a scheduling engine over time.

Budgeting

• Analyze financial and operational data to quantify potential improvements and ensure alignment with organizational objectives.
• Lead the creation of a staffing model and roster guidelines for each individual clinic to optimize the right mix of clinicians and support staff based on the unique characteristics and attributes that impact each clinic. Manage these guidelines over time and continue to refine and enhance them through new learnings.

Stakeholder Engagement

• Foster strong relationships with key stakeholders to understand their needs and challenges to gather insights and perspectives.
• Communicate the value proposition of proposed solutions to gain buy-in and facilitate implementation.
• Create, monitor, and report on new KPI’s to ensure adoption and execution of best practices.

Qualifications

Minimum Education Required:

• Bachelor’s degree in Industrial Engineering or relevant field of study

Minimum Experience Required:

• Minimum of 3 years of experience in Industrial Engineering

Preferred:

• Multi-site healthcare and/or retail organization experience preferred
• Workforce management experience preferred

Knowledge, Skills and Abilities:

• High level of adaptability, creativity, and problem-solving ability in a dynamic healthcare environment.
• The ability to communicate effectively and succinctly with a diverse range of constituents, both verbally and on paper, and with all levels of an organization.
• Proven track record of successfully collaborating with colleagues from diverse departments.
• Analytical skills with the ability to translate data into actionable insights and measurable outcomes.

Licenses and Certifications: Required: None. Preferred: MOST Certified.

Virtual Employee? Yes

Salary Range $80,000-101,000

Location/Org Data : Dept Number CORPIL

ReqID 2025-27111

Job Locations US-IL-Downers Grove

Job Category Corporate - Operations Support

Pay Class Full Time