Workforce Management Administrator, Corporate

Charter Communications; Sandy Springs (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Charter Communications, operating under Spectrum, seeks a Workplace & Facilities Administrator, Corporate, in Sandy Springs, GA. You will help manage integrated facilities, building systems, and workplace services to foster a productive environment across our corporate campuses.

You'll coordinate vendor services, maintain dashboards and budgets, support space planning and office moves, and ensure regulatory compliance.

Qualifications

• Bachelor's degree in Business Administration or related field, or combination of education and experience
• 2+ years of experience within facilities or property management

Responsibilities

• Assist in maintaining positive customer relations by providing responsive and quality facility services.
• Oversee workplace and facilities contracted services, ensuring compliance with specifications and regulatory requirements.
• Manage customer occupancy experience requests through a helpdesk or work ticket system, ensuring accurate data entry and coordination.
• Support the vendor selection process by managing competitive bids and conducting bid summary analyses.
• Act as a liaison between service providers and facilities management teams, facilitating effective communication.
• Prepare and manage performance dashboards and reports, including financial accruals and budget variance analyses.
• Support building life cycle projects and facilities planning, coordinating space allocations and small office moves.

Skills

Spatial planning

Facilities management

Data analysis

Excel

PowerPoint

Vendor management

Communication skills

Problem solving

Cross-functional collaboration

Budget reporting

Driver's license

CAFM/IWMS

Education

Bachelor's degree in Business Administration

Tools

CAFM/IWMS

Excel

PowerPoint

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at maintaining seamless environments that enhance the employee experience? As a Workplace & Facilities Administrator, Corporate, you'll assist in managing Spectrum's integrated facilities and workplace services, ensuring operational reliability and effectiveness. Your role supports property services, building systems, and workplace experiences, contributing to a positive and productive atmosphere.

By aligning operational practices with preferred occupancy expectations, you'll reinforce Spectrum's mission to deliver exceptional service and maintain high standards. Your efforts will foster a workplace where teams can thrive, supporting the company's strategic goals and commitment to operational excellence.

How You'll Make an Impact

• Assist in maintaining positive customer relations by providing responsive and quality facility services.
• Oversee workplace and facilities contracted services, ensuring compliance with specifications and regulatory requirements.
• Manage customer occupancy experience requests through a helpdesk or work ticket system, ensuring accurate data entry and coordination.
• Support the vendor selection process by managing competitive bids and conducting bid summary analyses.
• Act as a liaison between service providers and facilities management teams, facilitating effective communication.
• Prepare and manage performance dashboards and reports, including financial accruals and budget variance analyses.
• Support building life cycle projects and facilities planning, coordinating space allocations and small office moves.

Required Qualifications

Education

• Bachelor's degree in Business Administration or related field, or combination of education and experience

Experience

• 2+ years of experience within facilities or property management

Skills

• Demonstrate effective spatial skills with experience implementing workplace strategies and translating business requirements into space requirements for business units
• Possess intermediate knowledge of CAFM/IWMS systems, Excel, and PowerPoint for consolidating data and floor plans into presentations
• Exhibit proven ability to solve problems and the desire to create and build processes
• Provide demonstrated customer service skills and ability to interface with various levels of management and staff
• Thrive in ambiguous situations among numerous cross-functional entities
• Demonstrate proven complex and creative problem-solving skills
• Stay up-to-date on industry best practices
• Balance working independently and collaboratively as part of a multi-functional team
• Analyze and interpret data
• Communicate orally and in writing in a clear and straightforward manner
• Handle multiple projects and tasks
• Hold a valid driver's license with a satisfactory driving record within company standards

Preferred Qualifications

Experience

• 2+ years of experience in a corporate environment
• 2+ years of quantitative or operational analysis experience

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.