Workforce Empowerment Coach

YWCA of Greater LA; Compton (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

YWCA Greater Los Angeles is seeking a Workforce Empowerment Coach to deliver employment-readiness, digital-literacy, and financial-literacy services to participants seeking greater economic stability. You will facilitate group curricula, provide one-on-one coaching, assist with resumes and job searches, and coordinate relationships with employers and community partners.

The position allocates about 80% time to Economic Empowerment and 20% to Survivor Empowerment Services, operating within a

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Experience in workforce development, career coaching, employment services, or job placement.
• Knowledge of employment readiness, digital literacy, financial literacy, and workforce development programs.
• Experience assisting with resumes, job searches, applications, and interview preparation.
• Ability to build partnerships with employers, educational institutions, workforce agencies, and community organizations.
• Strong facilitation, communication, organizational, and relationship-building skills.
• Commitment to trauma-informed, culturally responsive, and participant-centered services.

Responsibilities

• Provides digital literacy training, including computer, internet, email, online safety, and online platforms.
• Delivers financial literacy education on budgeting, credit, debt, savings, and financial wellness.
• Provides trauma-informed economic empowerment services that promote financial stability and self-sufficiency.
• Assesses employment barriers and connects participants to supportive resources and services.
• Conducts employment assessments and develops individualized employment plans.
• Provides employment counseling and career coaching tailored to participant goals and needs.
• Assists with resumes, cover letters, job applications, interviews, and workplace readiness.
• Supports online job searches, applications, email setup, and employer communication.
• Conducts mock interviews and builds participant confidence and presentation skills.
• Provides job retention coaching and workplace success support.
• Connects participants to training, education, credentialing, apprenticeship, and workforce development opportunities.
• Identifies employment and training opportunities for individuals facing employment barriers.

Skills

Digital literacy

Financial literacy

Employment counseling

Resume and job search support

Group facilitation

Partnership development

Trauma-informed approach

Communication skills

Organization skills

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Case management system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Workforce Empowerment Coach

3 days ago Requisition ID: 1019

Salary Range: $24.00 To $26.00 Hourly

Organization

YWCA Greater Los Angeles (YWCA GLA) is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. YWCA GLA provides direct services, empowerment programming, and advocacy to support marginalized individuals and families, especially women and girls of color, while working to challenge structural barriers to equity.

Position Overview

The Workforce Empowerment Coach provides employment-readiness, digital-literacy, financial-literacy, and individualized workforce-development services to participants seeking greater economic stability and independence. The position facilitates group curricula, provides one-on-one employment counseling and coaching, assists participants with resumes and job searches, and coordinates relationships with employers, educational institutions, workforce-development agencies, and community partners. The position is anticipated to devote approximately 80% of staff time to Economic Empowerment and 20% to Survivor Empowerment Services, consistent with program needs, funding requirements, and documented time and effort. All activities are implemented through trauma-informed, culturally responsive, and participant-centered practices within the mission of YWCA GLA.

Statement of Duties

Program Services & Participant Support

• Provides digital literacy training, including computer, internet, email, online safety, and online platforms.
• Delivers financial literacy education on budgeting, credit, debt, savings, and financial wellness.
• Provides trauma-informed economic empowerment services that promote financial stability and self-sufficiency.
• Assesses employment barriers and connects participants to supportive resources and services.
• Conducts employment assessments and develops individualized employment plans.
• Provides employment counseling and career coaching tailored to participant goals and needs.
• Assists with resumes, cover letters, job applications, interviews, and workplace readiness.
• Supports online job searches, applications, email setup, and employer communication.
• Conducts mock interviews and builds participant confidence and presentation skills.
• Provides job retention coaching and workplace success support.
• Connects participants to training, education, credentialing, apprenticeship, and workforce development opportunities.
• Identifies employment and training opportunities for individuals facing employment barriers.

Partnerships & Community Engagement

• Builds and maintains partnerships with employers, educators, workforce agencies, financial institutions, and community organizations.
• Coordinates hiring events, workshops, presentations, financial education sessions, and related activities.
• Assists with community outreach, participant recruitment, and promotion of Economic Empowerment services.
• Represents YWCA GLA at community, workforce, and partnership events.
• Collaborates with staff across programs to integrate employment and economic empowerment goals into participant services.
• Conducts follow-up with participants and partner agencies to monitor progress and address barriers.

Documentation, Reporting & Compliance

• Tracks participant services, activities, referrals, outcomes, and program performance metrics.
• Maintains accurate, confidential participant records and data systems.
• Supports reporting, program evaluation, quality improvement, and grant compliance.
• Maintains confidentiality and complies with organizational policies, procedures, and professional standards.
• Bachelor’s degree in a related field or equivalent experience.
• Experience in workforce development, career coaching, employment services, or job placement.
• Knowledge of employment readiness, digital literacy, financial literacy, and workforce development programs.
• Experience assisting with resumes, job searches, applications, and interview preparation.
• Ability to build partnerships with employers, educational institutions, workforce agencies, and community organizations.
• Strong facilitation, communication, organizational, and relationship-building skills.
• Commitment to trauma-informed, culturally responsive, and participant-centered services.
• Proficiency with Microsoft Office, virtual platforms, and case management or employment systems.
• Ability to maintain confidentiality, exercise sound judgment, and work collaboratively.
• Experience working with diverse and underserved populations.
• Valid California driver's license, reliable transportation, and ability to work occasional evenings and weekends.
• Domestic Violence and Sexual Assault Advocate certification preferred (or willingness to complete required training).