WORKFORCE DEVELOPMENT SPECIALIST 1/2/3

Louisiana Works; Metairie (LA); On-site; USD 40,000 - 65,000; Full time

Job summary

Louisiana Works is seeking a Workforce Development Specialist in Metairie, LA to deliver comprehensive employment services for veterans and job seekers. The role involves job search assistance, referrals, and placement support, including re-employment services for unemployment claimants and employer recruitment for job openings.

The position is within the Office of Workforce Development, a division aiming to improve economic mobility and ensure Louisiana employers have skilled talent.

Qualifications

• Three years of experience in workforce development, administrative services, or social services.
• Six years of full-time experience in any field; OR a bachelor's degree.
• Substitution rules allow earned college hours to count as experience toward the six years of full-time work.

Responsibilities

• Carry out intensive services under this chapter to meet the employment needs of eligible veterans determined to have a Significant Barrier to Employment (SBE).
• Use case management as a service delivery strategy or framework within which intensive services are delivered, when the veteran has defined barriers to employment that he/she cannot overcome with their own resources or abilities, or when extensive follow up will be required.
• Conduct outreach activities from the one stop center to newly enrolled veterans as dictated by current program requirements and at a variety of sites.
• Create and publish activity reports as required.
• Drive/operate the mobile workforce center (MWC) to scheduled events and provide professional program related support services.
• Perform other duties as assigned, including 25% travel as required.

Skills

Team building

Effective communication

Customer focus

Education

Bachelor's degree

Job description

Office of Workforce Development

Division: Veterans Unit

Location: Metairie, LA

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities, proving that when government works for people, Louisiana works for everyone.

Learn more about Louisiana Works

The Workforce Development Specialist 1/2/3 plays a key role in delivering comprehensive employment services to job seekers and employers. This position is responsible for providing job search assistance, job referrals, and placement support to job seekers, offering re-employment services to unemployment insurance claimants, and conducting recruitment services for employers with job openings.

The Office of Workforce Development (OWD)is a key division of Louisiana Works managing programs in workforce training, job placement, apprenticeships, and business engagement. Through collaboration with local boards, educational institutions, and industry partners, OWD aims to improve economic mobility for job seekers and ensure Louisiana employers have the skilled talent they need, contributing to the state’s economic growth.

An Ideal Candidate Will Possess the Following Competencies

• Building and Supporting Teams:The ability to combine one's actions and efforts with others to work toward achieving a common goal.
• Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers:The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Qualifications

• Three years of experience in workforce development, administrative services, or social services; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Carry out intensive services under this chapter to meet the employment needs of eligible veterans determined to have a Significant Barrier to Employment (SBE).
• Use case management as a service delivery strategy or framework within which intensive services are delivered, when the veteran has defined barriers to employment that he/she cannot overcome with their own resources or abilities, or when extensive follow up will be required.
• Conduct outreach activities from the one stop center to newly enrolled veterans as dictated by current program requirements and at a variety of sites.
• Create and publish activity reports as required.
• Drive/operate the mobile workforce center (MWC) to scheduled events and provide professional program related support services.
• Perform other duties as assigned, including 25% travel as required.

Position Specific Details

Location: Metairie, LA

Appointment Type: Probational / Job Appointment / Promotional / Detail to Special Duty

Career Progression Group: Workforce Development Specialist 1 / Workforce Development Specialist 2 / Workforce Development Specialist 3

Please click on the links below to learn more about each job level

WORKFORCE DEVELOPMENT SPECIALIST 1

WORKFORCE DEVELOPMENTS SPECIALIST 2

WORKFORCE DEVELOPMENT SPECIALIST 3

Louisiana Works is an equal employment opportunity employer and SAME agency, which serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities TDD# 800-259-5154.