Workforce Development (GoodwillNext) Coach

Goodwill Legacy Group; Indianapolis (IN); In loco; USD 30.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health plan

Paid time off

Sabbatical

PSLF eligibility

Descrizione del lavoro

Goodwill Legacy Group is hiring for a role based at the Indianapolis corporate office. The position supports GoodwillNext education and certification initiatives, guiding participants from high school completion toward sustainable careers while coordinating with SNAP E&T and related programs.

The role involves delivering job readiness training, connecting participants with resources, and maintaining detailed records.

Competenze

• Demonstrates strong communication across verbal, written, and digital channels.
• Shows initiative, ownership, and accountability in project work.
• Experience collaborating with community partners and service teams.
• Familiarity with data tracking, reporting, and documentation systems.

Mansioni

• Implements and adheres to all components of the GoodwillNext program, including job readiness, training, work experience, employment, retention, and partnerships.
• assesses participants to determine support needs and connects them to services.
• Coaches participants to set and achieve education and employment goals with follow-up.
• Organizes and delivers job readiness preparation in individual or small group settings.
• Develops and maintains relationships with community partners to expand support services.
• Coordinates cross-program services to ensure comprehensive participant support.
• Maintains participant records and generates reports across reporting systems.

Conoscenze

Communication skills

Autonomy

Client engagement

Self- and team-reflection

Information monitoring

Tech literacy

Strumenti

G Suite

MS Office

Indiana Career Connect (ICC)

Descrizione del lavoro

This position is based out of our corporate office (1635 W. Michigan St. Indianapolis) and the overall range is $22-$25/hr. including benefits (below):Job SummaryGoodwillNext develops education and certification solutions for individuals with a high school diploma to increase their economic mobility and help close growing skills gaps in the communities we serve. The program supports individuals who are underemployed or unemployed by providing pathways to sustainable careers. This role provides career guidance, training, employment placement, and barrier-removal support to help participants achieve their educational and career goals. This role works with mission leadership to coordinate funding, connect participants with available resources, and ensure compliance with required data tracking and reporting. This position collaborates across workforce development and mission-based programs, including SNAP Employment and Training (SNAP E&T), employment services, education and training programs, and barrier-removal services, to provide comprehensive, wraparound support. This role works with minimal supervision and relies on initiative and self-direction to meet established program and organizational goals.Example Duties and ActivitiesImplements and adheres to all components of the GoodwillNext program, including job readiness, training, work experience, employment, retention, and partnerships.Assesses participants to determine the nature and level of support needed and connects them to appropriate services, including internal mission programs and community resources.Coaches participants to set and achieve long-term educational and employment goals; conducts ongoing one-on-one follow-up to monitor progress and provide guidance.Organizes and delivers job readiness preparation in individual or small group settings; stays informed on current labor market trends to share relevant employment opportunities.Develops and maintains relationships with community partners, including internal staff, community agencies, educational institutions, financial partners, and employers, to expand available support services. Serves as a primary point of contact for partner referrals.Collaborates with mission program teams (e.g., SNAP E&T, employment services, and barrier removal programs) to coordinate services and ensure participants receive comprehensive support.Maintains participant records and databases; generates reports, tracks progress, and ensures accurate documentation using multiple reporting systems.Contributes to program evaluation and continuous improvement efforts for GoodwillNext.Required CompetenciesDegree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.Industry Expertise - Has worked assisting people with personal development plans that have included education, employment, and/or financial goals that have improved their situation.Established Contacts - Maintains and grows a professional network of community resources, health care providers, and others as appropriate to the organization.Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers’ needs. Delivers information in person, in writing, and in a digital world.Technical Knowledge - Has working knowledge of G Suite, MS Office, and Indiana Career Connect (ICC). Prior Efforts to Outcomes (ETO) knowledge is an additional plus.Client Engagement - Takes a strengths-based, client-centered approach to developing relationships at all levels while establishing appropriate boundaries. Adept at delivering feedback that is constructive and unbiased. Creates and maintains a safe environment for open discussions.Self- and Team-Reflection - Evaluates one’s own attitudes and actions to recognize successes and areas for self-improvement. Seeks and replies appropriately to feedback. Elicits and considers differing viewpoints when reviewing issues. Models concepts of motivational interviewing, coaching, and reflective practice.Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses.Preferred CompetenciesInformation Monitoring - Collects and reviews information to manage or improve processes and/or activities.Other RequirementsAbility to occasionally work a flexible schedule beyond normal business hours.Travel - is willing to travel to participants’ homes, workplaces, community centers, and other venues at times that are convenient to individuals being served.Background Screening - All candidates must pass a pre-employment background check. Must have a valid driver’s license, up-to-date auto insurance, and a good driving record.Employment StatusThis position is supported by grant funding and is considered at-will employment. While the organization anticipates the role will continue long-term, continuation of the position is dependent upon the availability and renewal of grant funding.Benefits: Full-time employees may participate in a comprehensive benefits program that includes:Continuing education and leadership development as well as tuition reimbursementComprehensive health planGenerous paid time off (PTO) and paid holidaysSabbatical and parental leavesLife, dental and vision insuranceShort- and long-term disability plansNationally recognized preventive health and wellness programSection 125 pretax health spending account, dependent care spending account, and premiumsRetirement planning options with generous company % matchEligible for the Public Student Loan Forgiveness (PSLF) programMission and Values: click here for IN and here for ILGoodwill Legacy Group is an EEO Employer/Vet/Disabled employerMissionJobs1