Workforce Architect Analyst I, FIS University Program

FIS INC (OLD FIS); Jacksonville (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Community involvement

Collaborative culture

Job summary

FIS University Program seeks high-potential graduates for a two-year, full-time role starting January 25, 2027. You will join the Workforce Architecture team, documenting current work, analyzing AI-driven changes, and shaping future roles, skills, and capacity.

This early-career path emphasizes analytical growth and cross-functional collaboration within fintech. You will build AI-enabled tools, learn from senior leaders, and participate in development seminars and community activities, with a

Qualifications

• Bachelor’s degree in business, analytics, human resources, industrial/organizational psychology, economics, data analytics, information systems or a related field.
• Foundational experience with data analysis, process/workflow analysis, workforce or people analytics, business analysis, or transformation.
• Strong analytical and problem-solving skills with the ability to organize information and communicate findings clearly.
• Comfort with data, spreadsheets, visualization or collaboration tools to support decisions.
• Interest in AI and how changing work affects roles and workforce.

Responsibilities

• Support discovery and documentation of current work at the task and workflow level, including handoffs and data.
• Gather workflow, role, skill and workforce data to establish clear baselines.
• Document how work is changing and implications for roles and skills.
• Assist with workforce-impact analyses and scenarios using data and evidence.
• Maintain traceability between changes in work, evidence and workforce implications.
• Support development of future-state role and capability requirements with human-in-the-loop considerations.
• Use AI to organize discovery evidence, identify themes and draft analysis with source validation.
• Prepare analysis materials for Workforce Architects and business partners.

Skills

Analytical thinking

Data analysis

Communication

Cross-functional teamwork

AI interest

Education

Bachelor’s degree in business/analytics/HR/IO psychology/economics/data analytics/information systems

Tools

Spreadsheets

Data visualization tools

Job description

Job Description Every day, our teams help shape the future of finance. We collaborate, innovate, and solve complex challenges together. We foster an environment where every voice is valued, fresh ideas are encouraged, and people can do their best work. And we celebrate our success as one team.

If you want to make an impact in fintech, we'd like to know: Are you FIS? Join the 2027 FIS University Program! As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success. This two-year full-time program begins 2027 with a series of AI-Enabled Learning Sprints designed to help you accelerate your impact from day one. Through this immersive experience, you will: Learn how to leverage AI alongside human judgment to solve real business challenges and create value in your role. Explore the financial technology industry, gain insight into FIS's business, and understand how innovation is shaping the future of fintech. Engage directly with senior leaders and industry experts to learn about their career journeys, leadership philosophies, and perspectives on the future of work. Build practical AI-enabled tools, including a personal prompt library and role-specific use cases that you can immediately apply in your daily work. This position is for a January 25, 2027 start.

About the role:

As a Workforce Architect Analyst I, you will support the Workforce Architecture team in building the evidence that connects changes in work to workforce decisions. Working alongside experienced Workforce Architects and functional partners, you will help document how work is performed today, analyze how AI and other changes are reshaping tasks and workflows, and translate those changes into implications for roles, skills, capabilities and capacity. This early-career role is ideal for someone who is analytical, curious and interested in how AI is changing work and the workforce.

What you will be doing:

• Support discovery and documentation of current work at the task and workflow level, including handoffs, systems, data, controls and where human judgment is applied.
• Gather and analyze workflow, role, skill, capability and workforce data to help establish clear baselines.
• Help document how work is changing — including what may be eliminated, simplified, automated, AI-augmented, agent-enabled or retained for human expertise — and the potential implications for roles and skills.
• Assist with workforce-impact analyses and scenarios, using data and evidence to test assumptions and support decisions.
• Maintain clear traceability between changes in work, source evidence and resulting workforce implications.
• Support development of future-state role and capability requirements, including human-in-the-loop responsibilities and decision points.
• Use AI to organize discovery evidence, compare sources, identify themes and draft analysis, while validating outputs against source material.
• Prepare clear analysis and materials for Workforce Architects and business partners, and support tracking of outcomes as redesigned work is implemented.

What You Bring

• Bachelor’s degree in business, analytics, human resources, industrial/organizational psychology, economics, data analytics, information systems or a related field.
• Foundational experience with data analysis, process/workflow analysis, workforce or people analytics, business analysis, or transformation through coursework, internships, projects or professional experience.
• Strong analytical and problem-solving skills, with the ability to organize information, identify patterns and communicate findings clearly.
• Comfort working with data, spreadsheets, visualization or collaboration tools to develop analyses and support decision-making.
• Interest in AI, emerging technologies and how changing work affects roles, skills and workforce needs.
• Curiosity, attention to detail and the ability to work effectively with cross-functional teams.

What We Offer You

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect

*Current and future sponsorship are not available for this position*

#FISU2027 Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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