Workflow Coordinator I

Abbott (abbottcareers2 board); Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Abbott in Phoenix, AZ, is seeking a Workflow Coordinator in the Cancer Diagnostic Division. The role focuses on managing the complete workflow of patient samples to ensure quality and timely results, working closely with laboratory staff and multiple functions.

Responsibilities include monitoring test progress, prioritizing cases, maintaining data logs, supporting project work, and assisting with new lab processes, while upholding Abbott's standards of quality, integrity, and teamwork.

Qualifications

• Experience managing workflow of patient samples in a lab.
• Proficiency with data reporting and project documentation.
• Familiarity with laboratory LIMS systems.

Responsibilities

• Manage and monitor the progression of all testing to ensure quality and turn-around-times.
• Prioritize cases according to turnaround time and STAT requests from clients.
• Maintain Pending log and Batch creation process.
• Investigate test failures, re-queue and Test Not Performed (TNP) samples.
• Create and maintain data on project reports to send to clients.
• Assist in workflow management and laboratory schedules with supervision.

Skills

Strong communication skills

Detail-oriented

Organized work practices

Inclusion mindset

Tools

Laboratory LIMS system

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Phoenix, AZ location in the Cancer Diagnostic Division.

We're empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

Our Point of Care diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics, and toxicology.

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Our rapid diagnostics solutions are helping address some of the world's greatest healthcare challenges.

Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life's critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions.

Position Overview

The Workflow Coordinator manages the entire workflow of patient samples to ensure quality and turnaround times are met. This will include close partnership with laboratory staff and various functions on sample processing and testing, providing regular status reports to stakeholders. Additional duties will include support for various projects, as well as assisting the laboratory team with any new laboratory process implementations.

Schedule: Wednesday - Saturday 11:00am - 9:30pm

Essential Duties

• Manage and monitor the progression of all testing to ensure quality is maintained and turn-around-times are met.
• Prioritize cases according to turn around time and STAT requests from clients.
• Maintain accurate Pending log and Batch creation process.
• Investigate and follow up on test failures, re-queue and TNP (Test not performed) samples.
• Create and maintain accurate data on project reports to send to clients.
• Assist in workflow management and laboratory schedules in conjunction with laboratory supervisers .
• Proficient in using laboratory LIMS system.
• Maintain working knowledge of basic processing flow for all laboratory steps/benches through ongoing continue education activities.
• Apply strong communication skills.
• Display excellent detail-oriented work.
• Incorporate well organized work practices.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule and adjust as needed for team coverage.
• Ability to work nights and/or weekends.
• Ability to work overtime, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to work seated for approximately 90% of a typical working day.
• Ability to work standing for approximately 10% of a typical working day.
• Some portions (10%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment.