Workers' Compensation Policy Associate

ADP; Alpharetta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

ADP in Alpharetta, Georgia, is seeking an individual to provide direct and indirect administrative support for policy management. This role involves coordinating aspects such as workers' compensation policy renewals and processing crucial policy changes and applications.

The ideal candidate will have a High School Diploma or GED and at least 1 year of experience in policy management. ADP values diversity and is committed to an inclusive workplace.

Qualifications

• High School Diploma / GED required.
• 1 year experience in policy management.
• Customer service experience and relationship building are essential.

Responsibilities

• Process and handle policy applications, underwriter approvals, and other required tasks.
• Coordinate annual workers’ compensation policy renewal.
• Manage delinquent state filing notices and penalties.
• Handle workers’ compensation policy changes and other responsibilities as assigned.

Skills

Customer service experience

Relationship building

Education

High School Diploma / GED

Bachelor's Degree - Risk Management

Job description

Position Summary

Provides direct and indirect administrative support to Policy Management, including completing carrier and broker file weekly updates, certificates of insurance (COI), endorsements, and monopolistic policy state filings. Collaborates with our Client Acceptance Department, Audit Department, and Risk & Safety Department.

Areas of Responsibility

• Annual workers' compensation policy renewal.
• Coordinating issuance of minimum premium and zero payroll policies
• Workers' compensation policy endorsements: USL&H, Foreign Travel, Defense Base Act, etc.
• State filing notices & penalty management
• Workers' compensation policy changes: new state exposure, FEIN changes, name changes, ownership changes, and dba additions/changes.

Responsibilities

• Process or handle the following required tasks: policy applications, underwriter approvals, starts and terminations, policy changes, quarterly client claims list, monthly claim transfers, payroll reports, assessments, invoices.
• Annual workers’ compensation policy renewal: Act as a project coordinator for collecting, reviewing and processing information for submission to the insurance carrier to renew the workers’ compensation insurance program.
• Process delinquent state filing notices and penalty management: new starts and terminations.
• Process workers’ compensation policy changes: new state exposure, FEIN changes, name changes, ownership changes, and dba additions/changes.
• Performs other related duties as assigned.

Qualifications Required

• High School Diploma / GED
• 1 year experience in policy management
• Customer service experience and relationship building

Preferred Qualifications

• Bachelor's Degree - Risk Management
• Workers' compensation experience

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.