Workers' Comp Claims Technician I-II

Cincinnati Insurance Company; Fairfield (OH); On-site; USD 40,000 - 50,000; Full time

Job summary

The Cincinnati Insurance Companies are seeking a Workers' Compensation Technician I - II to manage medical-only workers' compensation claims in a role that emphasizes accuracy, collaboration, and timely processing. You will engage with agents, employers, employees, and providers to ensure proper setup, reserves, and bill review while supporting a diverse team and a commitment to excellent service.

Ideal candidates bring a basic understanding of workers' compensation claims handling, familiarity

Qualifications

• High school diploma or equivalent.
• Strong decision-making and attention to detail.
• Excellent verbal and written communication.

Responsibilities

• Verify coverage and class codes for medical-only claims setup.
• Maintain initial and ongoing contact with agents, employers, employees and providers until closure.
• Establish initial loss and expense reserves for medical-only claims.
• Submit state filings accurately and timely as required.
• Review medical bills to confirm causal relation to injuries.
• Approve/deny medical bills as required.
• Utilize managed care programs when appropriate.
• Review and authorize/reject prescriptions with prior authorization.
• Facilitate employer physician panels as appropriate.
• Process unmatched medical bills when received.
• Collaborate with WC claim handling associates.

Skills

Decision-making

Attention to detail

Verbal & written communication

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Adobe

Job description

The Cincinnati Insurance Companies are seeking a Workers' Compensation Technician I - II to manage medical-only workers' compensation claims in a role that emphasizes accuracy, collaboration, and timely processing. You will engage with agents, employers, employees, and providers to ensure proper setup, reserves, and bill review while supporting a diverse team and a commitment to excellent service.

Ideal candidates bring a basic understanding of workers' compensation claims handling, familiarity