Worker's comp/Claims examiner III

Cala Sourcing Solutions LLC; Irving (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Cala Sourcing Solutions LLC in Irving, TX is seeking a seasoned Workers’ Compensation Claims Examiner III to own Texas loss-time claims from intake to resolution in a fast-paced, in-office environment.

This fully on-site role requires 5+ years of WC claims experience, including public entity and First Responder claims, with excellent written and verbal communication and the ability to manage a full caseload. Offered: 3–4 month contract, on-site schedule, and a pay rate of $36.53–$38.46 per hour.

Qualifications

• 5+ years of hands-on Texas Workers’ Compensation claims experience.
• Experience handling public entity and First Responder claims.
• Strong knowledge of Texas Workers’ Compensation laws and regulations.
• Excellent written and verbal communication skills.
• Ability to manage a full caseload with minimal supervision.

Responsibilities

• Handle Texas Workers’ Compensation indemnity claims from intake through resolution.
• Analyze coverage, investigate facts, and make compensability determinations according to Texas statutes.
• Administer indemnity and medical benefits within authority levels.
• Apply internal best practices and client-specific handling guidelines.
• Prepare and maintain detailed claim reports and documentation.
• Serve as a key contact for claimants, employers, attorneys, and internal partners.
• Explain the claims process to employers and injured workers, setting expectations.
• Maintain accurate, timely claim files while balancing deadlines.
• Deliver high-level customer service in a regulated environment.

Skills

Texas Workers’ Compensation

Indemnity claims handling

Public entity & First Responder claims

Communication

Independent work

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Location: Irving, TX
Schedule: On-site | Monday–Friday (5 days/week) - only local candidates will be considered
Pay Rate: $36.53 – $38.46 per hour
Contract Length: 3–4 months (with potential extension)

About the Role

We’re looking for a seasoned Workers’ Compensation Claims Examiner III to step into a fast-paced, high-volume environment and take ownership of Texas loss-time claims from start to finish. This role is ideal for an experienced examiner who is confident working independently, thrives in an in-office setting, and understands the importance of accuracy, urgency, and strong communication.

This is a fully on‑site position in Irving, TX. Daily in‑person collaboration with colleagues and stakeholders is a core part of the role—remote or hybrid work is not available.

What You’ll Be Doing

Handle Texas Workers’ Compensation indemnity claims from initial intake through resolution

Analyze coverage, investigate facts, and make compensability determinations in compliance with Texas statutes

Administer indemnity and medical benefits within assigned authority levels

Apply internal best practices and client‑specific handling guidelines consistently

Prepare and maintain detailed, captioned claim reports and documentation

Serve as a key point of contact for claimants, employers, attorneys, and internal partners

Clearly explain the claims process to employers and injured workers, setting expectations throughout the claim lifecycle

Maintain accurate, timely claim files while balancing multiple deadlines

Deliver a high level of customer service in a regulated, deadline‑driven environment

What We’re Looking For

5+ years of hands‑on Texas Workers’ Compensation claims experience

Prior experience handling public entity and First Responder claims

Strong working knowledge of Texas Workers’ Compensation laws and regulations

Excellent written and verbal communication skills

Ability to manage a full caseload with minimal supervision

High School Diploma or GED required

Bachelor’s degree in a related field preferred

Work Environment & Expectations

100% on‑site role in a professional office setting

Frequent interaction with internal teams and external stakeholders

Use of standard office equipment and claims management systems

Additional Requirements

Ability to pass a background check and drug screening

Authorization to work in the United States