Worker's comp/Claims examiner III

Cala Sourcing Solutions LLC; Irving (TX); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

On-site work in Irving, TX

Job summary

Cala Sourcing Solutions LLC is seeking a seasoned Workers’ Compensation Claims Examiner III to own Texas loss-time claims from intake to resolution. This is a fully on-site role in Irving, TX, with no remote option and regular in-person collaboration.

The ideal candidate has 5+ years of Texas WC claims experience, knowledge of relevant laws, and strong communication skills. A High School Diploma or GED is required; a Bachelor's degree is preferred.

Qualifications

• 5+ years of hands‑on Texas Workers’ Compensation claims experience.
• Experience handling public entity and First Responder claims.
• Strong knowledge of Texas Workers’ Compensation laws and regulations.
• Excellent written and verbal communication skills.
• Ability to manage a full caseload with minimal supervision.
• High School Diploma or GED; Bachelor’s degree preferred.

Responsibilities

• Handle Texas Workers’ Compensation indemnity claims from intake through resolution.
• Analyze coverage, investigate facts, and make compensability determinations.
• Administer indemnity and medical benefits within authority levels.
• Apply client-specific handling guidelines consistently.
• Prepare and maintain detailed, captioned claim reports and documentation.
• Serve as a key contact for claimants, employers, attorneys, and internal partners.
• Explain the claims process to employers and injured workers, set expectations.
• Maintain accurate, timely claim files and balance deadlines.
• Deliver a high level of customer service in a regulated environment.

Skills

Communication skills

Independent work

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Please no 3rd party recruiters, or C2C.

Location: Irving, TX
Schedule: On-site | Monday–Friday (5 days/week) - only local candidates will be considered
Pay Rate: $36.53 – $38.46 per hour
Contract Length: 3–4 months (with potential extension)

About the Role

We’re looking for a seasoned Workers’ Compensation Claims Examiner III to step into a fast-paced, high-volume environment and take ownership of Texas loss-time claims from start to finish. This role is ideal for an experienced examiner who is confident working independently, thrives in an in-office setting, and understands the importance of accuracy, urgency, and strong communication.

This is a fully on-site position in Irving, TX. Daily in-person collaboration with colleagues and stakeholders is a core part of the role—remote or hybrid work is not available.

What You’ll Be Doing

Handle Texas Workers’ Compensation indemnity claims from initial intake through resolution

Analyze coverage, investigate facts, and make compensability determinations in compliance with Texas statutes

Administer indemnity and medical benefits within assigned authority levels

Apply internal best practices and client-specific handling guidelines consistently

Prepare and maintain detailed, captioned claim reports and documentation

Serve as a key point of contact for claimants, employers, attorneys, and internal partners

Clearly explain the claims process to employers and injured workers, setting expectations throughout the claim lifecycle

Maintain accurate, timely claim files while balancing multiple deadlines

Deliver a high level of customer service in a regulated, deadline-driven environment

What We’re Looking For

5+ years of hands‑on Texas Workers’ Compensation claims experience

Prior experience handling public entity and First Responder claims

Strong working knowledge of Texas Workers’ Compensation laws and regulations

Excellent written and verbal communication skills

Ability to manage a full caseload with minimal supervision

High School Diploma or GED required

Bachelor’s degree in a related field preferred

Work Environment & Expectations

100% on-site role in a professional office setting

Frequent interaction with internal teams and external stakeholders

Use of standard office equipment and claims management systems

Additional Requirements

Ability to pass a background check and drug screening

Authorization to work in the United States