Workday Systems Engineer

Engg; Raleigh, New York (NC, NY); Hybrid; USD 102,000 - 140,000; Full time

Job summary

Pendo is seeking a Workday Systems Engineer to own and evolve Workday within our HR tech stack. You will configure modules across HCM, Advanced Compensation, Time Tracking, and Time & Attendance while ensuring data integrity and secure access.

Based in Raleigh or New York City, this hybrid role partners with HR, People, and Recruiting to translate requirements into scalable Workday solutions and to drive reliable reporting and analytics.

Qualifications

• 3+ years of hands-on Workday experience spanning HCM, Advanced Compensation, Time Tracking, and Time & Attendance.
• Experience configuring Workday business processes, security roles, and reporting capabilities, including calculated fields and custom reports.
• Experience partnering directly with HR, People, and Recruiting stakeholders to translate business needs into technical solutions.
• Strong analytical and problem-solving skills with the ability to own ambiguous, cross-functional projects.
• Excellent communication skills, including the ability to explain technical Workday configurations to non-technical partners.

Responsibilities

• Own and evolve Workday as a core part of Pendo's HCM infrastructure across modules.
• Partner with Recruiting and People teams to translate requirements into scalable Workday solutions.
• Lead Open Enrollment configuration, testing, and go-live activities.
• Manage Workday setup for compensation cycles, including merit, bonus, and equity review processes.
• Troubleshoot Workday issues, manage security configurations, and maintain data integrity across integrations.
• Build and maintain reports, dashboards, and calculated fields to support People reporting needs.
• Evaluate new Workday releases and features for potential adoption and value.
• Document Workday processes and configurations and provide enablement for HR teammates.
• Coordinate with Workday support and external partners for necessary expertise.

Skills

Workday experience

HR collaboration

Analytical skills

Communication skills

Cross-functional ownership

Tools

EIBs

Studio

Core Connectors

Workday Pro certification

Job description

The Team + The Role

Pendo's People organization builds and supports the systems and processes that power the employee lifecycle. The team partners across People and Recruiting to ensure our HCM infrastructure runs smoothly and can scale with the company. As a Workday Systems Engineer, you'll own and evolve Workday as a core part of Pendo's HCM infrastructure. You'll manage configuration across key Workday modules, translate People and Recruiting requirements into scalable solutions, and maintain the reporting, security, integrations, and processes that keep the platform reliable. This role sits at the intersection of HR and technology, requiring a strong understanding of both People processes and the technical configuration behind them. This role is based in our Raleigh or New York City office.

Workday platform ownership

Serve as the primary systems owner for Workday, managing configuration across HCM, Advanced Compensation, Time Tracking, and Time & Attendance. Maintain and evolve the platform as business needs change.

People and Recruiting partnership

Partner directly with Recruiting and the broader People organization to understand business requirements and translate them into scalable Workday solutions. Balance stakeholder needs with sustainable system configuration.

Open Enrollment

Lead or support annual Open Enrollment configuration, testing, and go-live activities. Help ensure Workday is configured and ready to support the enrollment process.

Compensation cycles

Manage Workday setup for compensation cycles, including merit, bonus, and equity review processes. Support the configuration needed to run these programs effectively.

System reliability and security

Troubleshoot Workday issues, manage security configurations, and maintain data integrity across integrations. Investigate problems and drive them through resolution.

Reporting and analytics

Build and maintain reports, dashboards, and calculated fields that support People organization reporting needs. Translate reporting requirements into reliable Workday solutions.

Workday releases

Evaluate new Workday releases and features to understand their potential impact and value. Recommend adoption where new capabilities benefit the business.

Documentation and enablement

Document Workday processes and configurations and help HR team members understand system capabilities. Provide training that enables partners to use the platform effectively.

Vendor and partner management

Manage relationships with Workday support and third-party implementation partners. Coordinate with external resources when additional expertise or support is required.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work. You're a builder, not a maintainer. You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Workday Systems Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work. You're AI-curious - genuinely. You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything - how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

3+ years of hands-on Workday experience, ideally spanning HCM, Advanced Compensation, Time Tracking, and Time & Attendance. Experience configuring Workday business processes, security roles, and reporting capabilities, including calculated fields and custom reports. Experience partnering directly with HR, People, and Recruiting stakeholders to translate business needs into technical solutions. Strong analytical and problem-solving skills, with the ability to own ambiguous, cross-functional projects. Excellent communication skills, including the ability to explain technical Workday configurations clearly to non-technical partners.

Nice-to-haves

Experience with Workday integrations, including EIBs, Studio, or Core Connectors. Workday Pro certification or certifications.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values

Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location

Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation

The expected salary range for this role to be performed in the United States is USD $102,000 - $140,000.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [e-mail]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.