Workday Business Analyst, Management Analyst 4 (MA4)

State of Washington; Olympia (WA); Hybrid; USD 66,000 - 89,000; Full time

Job summary

State of Washington's Department of Natural Resources seeks a Workday Business Analyst, MA4, to map processes, test functionality, and drive business transformation for the OneWA project. You will lead cross‑functional teams, document requirements, and advise on Workday gaps, ensuring alignment with DNR business practices and the ERP system of record.

You will work from Olympia with partial telework flexibility, engage stakeholders, and deliver training materials while supporting sustainment

Qualifications

• This position requires an associate’s degree and two years of business analysis experience.
• Experience in two or more areas: analysis, requirements development, testing, and process improvement.
• Experience creating tools, templates, and training materials.
• Experience with ERP tools such as Workday is highly desired.

Responsibilities

• Establish rapport with DNR staff at all levels and lead cross‑functional work.
• Analyze Workday functionalities to meet DNR business requirements.
• Create documentation aligning Workday with business needs.
• Provide SME guidance to internal/external stakeholders.
• Identify and elevate gaps in Workday functionality and propose options.
• Collaborate to analyze alternatives and present gap‑resolution recommendations.
• Adapt materials for end users and support Knowledge Transfer during execution.

Skills

Business analysis

Requirements development

Process improvement

Project management

Gap analysis

Testing

Change management

Education

Associate’s degree

Bachelor’s degree (desired)

Tools

Workday

Job description

Workday Business Analyst, Management Analyst 4 (MA4)

Recruitment #2026-9-P513, Full-time, Project, Represented position (WFSE), Anticipated Project employment is October 2026 - July 2028, Location: Natural Resources Building- Olympia, WA, Work Hours and Partial Telework flexibility may be available and considered, Salary: $5,928.00 - $7,973.00 Monthly, Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 10/7/26. It is in your best interest to submit materials as soon as possible.

Want to join something GREAT and make a difference? The Department of Natural Resources (DNR) has an exciting opportunity within our Enterprise Performance and Project Management Office as a Workday Business Analyst, Management Analyst 4 (MA4). Do you have a talent for problem-solving and improving processes to support people's success in achieving business requirements? Do you have a passion for achieving quality results and bringing people along in the journey? The DNR’s Enterprise Performance and Project Management Office (EPPMO) is seeking skilled and energetic individuals to execute current and future state business process mapping, gap analysis, business system testing, and business transformation. The Workday Business Analyst position serves as an expert business analyst for the OneWA Project, implementing Workday as the statewide Enterprise Resource Planning (ERP) tool and financial system of record. This position will be an expert in identifying and documenting business requirements; determining whether new Workday system functionality meets those requirements; identifying and analyzing gaps within that functionality; and discovering and recommending option(s) to close those gaps in the future. This position facilitates cross-functional teams in business process analysis, document group learning, producing training and learning materials, testing system functionality, identifying and tracking defects and defect resolution, and serving as part of a support structure for impacted staff during project sustainment periods. Fluency in basic financial language and accounting principles, business analysis, flexibility and ability to embrace challenges and change, and organizing multiple assignments and deliverables simultaneously are key competencies for success in this role.

Responsibilities:

• Establish positive and productive rapport with DNR employees at all levels.
• Collaborate with multi-dimensional teams and lead complex and agency-wide efforts within assigned area(s) of focus to analyze necessary Workday functionalities essential to meet DNR business requirements.
• Create documentation relevant for aligning Workday Functionality with DNR business requirements.
• Provide subject matter expertise and consultation to internal and external management and collaborators regarding DNR business practices within assigned area(s) of focus.
• Lead the effort to identify, analyze, and elevate gaps with Workday functionality not aligned with DNR requirements within assigned area(s) of focus.
• Collaborate with cross-functional teams to analyze alternative solutions and present recommendations for gap resolution to project leader(s).
• Collaborate with SMEs within cross-functional teams to validate that OneWA program-provided functionality maps, job aids, and other reference materials are accurate and to identify, elevate, track, and monitor business functionality defects and defect resolution within Workday and other assigned systems.
• Adapt OneWA-provided functionality maps, job aids, and other reference materials to DNR-specific end-user needs.
• Provide Region and Division staff support and facilitate knowledge transfer of Workday functionality during project execution and post-go-live sustainment periods.

Required Qualifications:

• An associate’s degree in public administration, technology, business administration, finance, or a closely related field AND two (2) years of experience in business analysis work, developing requirements, process improvements, and/or performance management; OR an equivalent combination of education and/or experience.
• Experience in at least two of the following areas:
  • Business analysis and requirements development
  • System testing for business functionality
  • Business defect tracking and resolution
  • Continuous improvement
  • Organizational change management
  • Project management
  • Performance measurement/management
  • Preparing and presenting effective and accurate analysis narrative, statistical and graphical reports.
• Experience creating tools and templates, reference material, job aids, business cases, and training materials.
• Experience with process optimization, including developing appropriate recommendations, improving and streamlining work processes.
• Experience breaking down, sorting, and synthesizing information, identifying trends and key themes, forming accurate conclusions and displaying through charts, graphics, and developing appropriate action steps and recommendations to ensure requirements and/or optimizations are resolved.
• Experience with an Enterprise Resource Planning tool with some combination of the following functions:
  • Core Financials (including but not limited to Accounts Payable, Accounts Receivable, Allocations, Banking, Financial Accounting, and/or Asset Management)
  • Human Capital Management
  • Budget
  • Procurement
  • Expanded Financials

Required Competencies:

• Knowledge of basic principles of management, finance, business operations, and Generally Accepted Accounting Principles (GAAP).
• Being flexible and able to embrace challenges and change to improve and streamline work processes beyond the specific assignment, focusing on outcomes and taking calculated risks.
• Organize multiple assignments and produce work products that are accurate, concise, complete, and on time.
• Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
• Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention, and requests are followed.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

Special Requirements and Conditions of Employment:

• This position’s assigned Duty Station is the Natural Resources Building (NRB) located in Olympia, WA, and works in a standard office environment with an open/low wall environment. Requires some bending/lifting/reaching to set up and take down workshops as necessary.
• Occasional travel to other DNR locations and state agencies may occur quarterly. Travel may be necessary in inclement weather depending on time of year.

Desired Qualifications:

• Bachelor’s degree in public administration, technology, business administration, finance, or a closely related field OR an equivalent combination of education and/or experience.
• Two (2) years of experience in two or more of the following areas:
  • Business analysis and requirements development
  • System testing for business functionality
  • Business defect tracking and resolution
  • Continuous improvement
  • Organizational change management
  • Project management
  • Performance measurement/management
  • Preparing and presenting effective and accurate analysis narrative, statistical and graphical reports
• Experience with Workday as an Enterprise Resource Planning tool with some combination of the following functions:
  • Core Financials (including but not limited to Accounts Payable, Accounts Receivable, Allocations, Banking, Financial Accounting, and/or Asset Management)
  • Human Capital Management
  • Budget
  • Procurement
  • Expanded Financials
• Business analysis, continuous improvement and/or project management training and certification.
• Fully proficient with Visio, Microsoft Word, Excel, PowerPoint, SmartSheet, and Power BI.
• Advanced skill level/proficiency with design, build, and administration of project libraries, lists, and toolkit platforms such as Microsoft SharePoint.
• Advanced skill level/proficiency with design, build, and administration of process improvement approach and projects.
• Working knowledge of the state's Agency Financial Reporting System (AFRS), Enterprise Reporting System, the Ad-Hoc Tool, and the AFRS Financial Toolbox.

At DNR, we value diversity and inclusion and are committed to hiring the best candidate for the job. Don’t let doubts stop you from applying for this position. If you have any questions about the qualifications, please email us at [e-mail].

Questions? Please contact Jim Dunivan at [e-mail]/360-480-3438 or email us at [e-mail].

Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call [phone] or email [e-mail]. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

About the Department of Natural Resources (DNR).

At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion.

Our Vision.

Our actions ensure a future where Washington’s lands, waters, and communities thrive.

Our Mission.

Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.

Our Values.

• Integrity—Staff who work at the Department of Natural Resources are principled and consistent on behalf of all Washingtonians.
• Respect—Employees value and respect the public DNR serves, and one another.
• Professionalism—The Agency is committed to professionalism and civil conduct.
• Joy—DNR’s work involves some of the most pressing challenges and opportunities impacting Washington, which staff meet with curiosity and gratitude.

DNR provides excellent benefits, a few of which include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

Additional Information.

This recruitment may be extended and used to fill future similar vacancies for up to sixty (60) days.

DNR does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Veterans wishing to claim Veteran’s preference, please attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or a USDVA signed verification of service letter. Please black out all PII (personally identifiable information) data, such as Social Security numbers. We thank you and are grateful for your service!

Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing, or completing your application, call 360-664-1960 or 1-877-664-1960 or email [e-mail].

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