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Advanced Outdoor MGMT in Cedar City, UT is seeking a full-time front desk guest services associate. You will maintain the online booking system, greet guests, manage check-ins/check-outs, and assist with reservations and payments while delivering courteous service.
Responsibilities include generating reports, ensuring policy adherence, and keeping the front office tidy. Light housekeeping and cash handling are also required as part of daily tasks. Requires strong communication and reliability.
Full time | Advanced Outdoor MGMT | United States
Department Name Cedar City
Hospitality
City Cedar City
State/Province Utah
84720
Maintain and operate the online booking system and train others as requested by management.
Receive all incoming calls and inquiries efficiently, professionally and in a timely manner.
Ensures that guests are greeted, checked in and escorted to their sites or rentals promptly and courteously.
Follows proper administrative policies and procedures for guest accounts, including but not limited to making reservations, guest check-ins, check-outs, verifying registration information, etc.
Monitor online reservations and accounts as needed.
Use effective communication in all correspondences with guests, managers and co-workers.
Follow and adhere to all standard operating procedures.
Accurately process charges and payments.
Follow and adhere to all cash and credit card handling procedures.
Generate reports as directed by management.
Ensure that all inquiries, messages, bookings and general calls are handled professionally, effectively and courteously.
Keep a clean and orderly front office/reservations/retail area.
Maintain and operate the online booking system and train others as requested by management.
Receive all incoming calls and inquiries efficiently, professionally and in a timely manner.
Ensures that guests are greeted, checked in and escorted to their sites or rentals promptly and courteously.
Follows proper administrative policies and procedures for guest accounts, including but not limited to making reservations, guest check-ins, check-outs, verifying registration information, etc.
Monitor online reservations and accounts as needed.
Use effective communication in all correspondences with guests, managers and co-workers.
Follow and adhere to all standard operating procedures.
Accurately process charges and payments.
Follow and adhere to all cash and credit card handling procedures.
Generate reports as directed by management.
Ensure that all inquiries, messages, bookings and general calls are handled professionally, effectively and courteously.
Keep a clean and orderly front office/reservations/retail area.
Light housekeeping responsibilities in front office and retail store which include, but are not limited to dusting, vacuuming, merchandising, stocking, disposing trash, cleaning employee restroom(s), etc.
24 hours a week in exchange for FHU site $50 allowance for utilities