Work From Home Travel Support Specialist

Live the Dash Travel; New York (NY); À distance; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

100% remote work environment

Ongoing training and development

Travel-related benefits and exclusive discounts

Résumé du poste

Live the Dash Travel is seeking a Remote Travel Support Specialist to assist clients throughout their travel journey. This position involves managing client inquiries, reservations, and providing travel-related information. Ideal candidates should possess strong communication skills, a background in customer service, and the ability to work independently in a remote environment. The role offers a fully remote work setting, ongoing training, and travel-related benefits including discounts.

Qualifications

• Strong written and verbal communication abilities required.
• Background in customer service preferred, travel industry experience is a plus.
• Detail-oriented with strong organizational skills essential.

Responsabilités

• Assist clients remotely through phone, email, and online messaging.
• Manage reservations, booking updates, cancellations, and special requests.
• Share clear and detailed information regarding destinations and travel policies.
• Monitor upcoming departures and proactively contact clients when necessary.
• Professionally resolve inquiries and concerns to maintain high customer satisfaction.

Connaissances

Strong written communication

Strong verbal communication

Customer service

Detail-oriented

Organizational skills

Adaptability to digital tools

Description du poste

Work From Home Travel Support Specialist

About the job Work From Home Travel Support Specialist

Job Summary

We are hiring a Remote Travel Support Specialist to guide and assist clients throughout their travel journey. From planning to return, you will ensure travelers feel informed, confident, and supported at every stage.

Key Responsibilities

Assist clients remotely through phone, email, and online messaging

Manage reservations, booking updates, cancellations, and special requests

Share clear and detailed information regarding destinations and travel policies

Monitor upcoming departures and proactively contact clients when necessary

Professionally resolve inquiries and concerns to maintain high customer satisfaction

Ideal Candidate

Strong written and verbal communication abilities

Background in customer service (travel industry experience is a plus)

Detail-oriented and highly organized

Able to work independently in a remote setting

Quick to adapt to booking platforms and digital tools

Enthusiastic about helping others travel smoothly

What We Offer

100% remote work environment

Ongoing training and development

Travel-related benefits and exclusive discounts