Work From Home-Online Hotel Coordinator-Entry Level

Medium; Cleveland (OH); Remote; USD 40,000 - 60,000; Full time

Job summary

A travel planning company is seeking an entry-level Online Hotel Coordinator to work remotely. In this role, you will assist clients in finding hotel accommodations and manage bookings while providing excellent customer support. Ideal candidates will have strong communication skills, attention to detail, and a passion for travel. This position offers flexible hours and training opportunities.

Benefits

Remote, flexible work environment

Entry-level onboarding and continuous training

Travel perks and performance-based incentives

Qualifications

• No prior travel industry experience required—training provided.
• Must be 18 years or older with reliable internet access and a computer.
• Passion for travel and helping others plan great experiences.

Responsibilities

• Assist clients in researching and booking hotel and resort accommodations.
• Respond to inquiries via email, phone, or chat in a timely, professional manner.
• Manage reservation details and updates using booking tools and systems.

Skills

Strong communication and customer service skills

Organized, dependable, and detail-oriented

Tech-savvy with basic knowledge of online platforms

Job description

Overview

Job Title: Work From Home-Online Hotel Coordinator-Entry Level

About Destination Knot: Destination Knot is a travel planning company dedicated to creating unforgettable experiences for every type of traveler. From romantic getaways and family vacations to group trips and business stays, we provide personalized hotel and resort booking services with care and attention to detail.

Position Overview:

We’re looking for a motivated and detail-oriented Online Hotel Coordinator to join our remote team. This is an entry-level role ideal for someone eager to begin a career in the travel industry. You’ll help match clients with the perfect hotel accommodations, manage bookings, and provide outstanding customer support throughout the planning process.

Responsibilities

• Assist clients in researching and booking hotel and resort accommodations
• Respond to inquiries via email, phone, or chat in a timely, professional manner
• Review client preferences to recommend suitable lodging options based on budget, location, and travel dates
• Manage reservation details and updates using booking tools and systems
• Maintain accurate client records and documentation
• Support post-booking needs such as changes, special requests, or follow-up questions
• Stay informed on current travel trends, hotel promotions, and destination offerings

Qualifications

• No prior travel industry experience required—training provided
• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Comfortable working remotely and managing tasks independently
• Tech-savvy with basic knowledge of online platforms (booking systems a plus)
• Must be 18 years or older with reliable internet access and a computer
• Passion for travel and helping others plan great experiences

What We Offer

• Remote, flexible work environment
• Entry-level onboarding and continuous training
• Supportive team and professional development opportunities
• Access to industry tools and hotel booking platforms
• Travel perks and performance-based incentives

Work Environment

This is a remote position with flexible hours. It’s perfect for individuals who are self-motivated, enthusiastic, and ready to start a fulfilling path in the travel and hospitality industry.

$40,000 - $60,000 a year