Work From Home - Member Care Specialist

AO Garcia Agency; Grants Pass (OR); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Coaching from experienced staff

Leadership path for high performers

Job summary

AO Garcia Agency is seeking motivated individuals for a remote career with upside. This role handles warm leads from clients who requested financial-protection options, with coaching and a written process to follow.

You will take conversations, explain benefits clearly, help clients enroll when appropriate, and maintain a disciplined follow-up rhythm. Interviews are on Zoom, and performance is measured on activity and results.

Qualifications

• Experience in remote customer conversations is a plus.
• Ability to follow a structured process and scripts.

Responsibilities

• Take requested conversations from warm leads (no cold lists).
• Explain benefit options simply and clearly.

Skills

On-camera presence

Competitive

Coachable

Remote work mindset

Job description

Looking for motivated people who want a remote career with upside — not another dead-end job.

This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results.

The work

• Take requested conversations — no cold lists
• Explain benefit options simply
• Help clients enroll when it is a fit
• Keep a clean follow-up rhythm

You get

• Remote work
• A written process so you are not inventing the job
• Coaching from people who have done the work
• A path into leadership if you produce

You should apply if you are competitive, coachable, and comfortable on camera.

Skip this if you need constant supervision or hate talking to clients.

Interviews are on Zoom.