Work From Home - Member Care Specialist

Remote Jobs; Frederick (MD); Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

Web meetings from home

Full/Part-time options

No cold calling

Training + coaching

Advancement potential

Job summary

Remote Jobs is seeking individuals to work from home, handling warm leads and supporting families. The role includes written training and live coaching, with opportunities for advancement for those who exceed targets.

Flexible full-time or part-time options are available, and the hiring process includes AI-assisted screening to support efficient review of applications. As part of a remote team, you will participate in web-conference meetings, learn a system, and build a book of work.

Responsibilities

• Meetings with families and stakeholders.
• Provide plain-language explanations of processes.
• Perform follow-ups, scheduling, and note-taking.

Job description

Work from home. Work warm leads with families. Learn a system. Build a book.

That is the job in one line.

Included

• Web-conference meetings from home
• Full-time or part-time options
• No cold calling
• Written training plus live coaching
• Advancement for people who lead their numbers

Your day

Meetings. Plain-language explanations. Follow-up. Notes and scheduling.

Zoom interviews only.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.