Work At Home-Credentialing Advocate

View Moreicons; El Paso (TX); Remote; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid virtual training

Comprehensive medical, dental, and视ion

Job summary

Sagility is hiring a Credentialing Advocate to support credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and regulatory compliance. This at-home role emphasizes attention to detail, confidentiality, and timely provider communications.

The position involves verification of licenses and education, maintenance of provider records, and collaboration with audits and accreditation teams to uphold standards.

Qualifications

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Ability to maintain confidentiality and handle sensitive information

Responsibilities

• Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
• Maintain accurate and up-to-date provider records within credentialing systems
• Track expiration dates for licenses, certifications, and malpractice insurance
• Prepare credentialing and recredentialing files for review and approval
• Communicate with providers to obtain required documentation and resolve discrepancies
• Support audits, accreditation reviews, and compliance reporting
• Ensure adherence to company policies and regulatory standards
• Respond to internal and external credentialing inquiries in a timely and professional manner
• Perform data entry and administrative support related to provider enrollment

Skills

Attention to Detail

Organizational Skills

Microsoft Office

Written & Verbal Communication

Multitasking

Confidentiality

Reliability

Documentation

Ownership/Accountability

Education

High school diploma or equivalent

Tools

MP3

Echo

NOW

CAQH

Job description

Explore meaningful roles that let you make an impact in healthcare while growing your career with purpose, innovation, and global opportunities.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title

Work At Home-Credentialing Advocate

Job Description

Elevate Your Career with Sagility

Sagility is a global leader in healthcare business process management, dedicated to improving member and provider experience through innovation, operational excellence, and compassionate service.

Become Part of a Team That S.O.A.R.s!

At Sagility, our culture is built on four core values:

S Spark Curiosity

We continuously learn, ask questions, and seek smarter ways to improve healthcare operations.

O One Team, One Direction

We collaborate across teams and geographies to deliver results that matter.

A Action for Results

We move with urgency, accountability, and purpose.

R Right by the Right Purpose

We act with integrity and always do what’s right for members, providers, and each other.

If you are detail-oriented, organized, and ready to grow in healthcare operations, this is your opportunity to build a meaningful career while living our S.O.A.R. values every day.

What You Will Do

As a Credentialing Advocate, you will support the credentialing and recredentialing of healthcare providers, ensuring documentation accuracy and compliance with regulatory standards.

Key Responsibilities

• Conduct primary source verification of provider credentials (licenses, education, board certifications, work history)
• Maintain accurate and up-to-date provider records within credentialing systems
• Track expiration dates for licenses, certifications, and malpractice insurance
• Prepare credentialing and recredentialing files for review and approval
• Communicate with providers to obtain required documentation and resolve discrepancies
• Support audits, accreditation reviews, and compliance reporting
• Ensure adherence to company policies and regulatory standards
• Respond to internal and external credentialing inquiries in a timely and professional manner
• Perform data entry and administrative support related to provider enrollment

What You Bring

Required Qualifications

• High school diploma or equivalent
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications

• Previous administrative, healthcare operations, or data entry experience in the healthcare environment
• Familiarity with credentialing software or provider databases (MP3, Echo, NOW, CAQH, etc.)
• Basic understanding of healthcare compliance or regulatory requirements

Core Competencies

• Attention to Detail
• Analytical Thinking
• Time Management
• Customer Service Orientation
• Integrity & Confidentiality
• Documentation discipline
• Ability to make compliant decisions under pressure
• Reliability
• Ownership/Accountability

Compensation & Benefits

• $16.00/hr.-$20.00/hr plus performance-based incentives
• Paid virtual training
• Comprehensive medical, dental, and vision coverage (after 90 days)
• Daily Pay option
• Paid Time Off (PTO)
• 401(k) with employer contribution
• Life Insurance, Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)Tuition Reimbursement
• Employee wellness and engagement programs
• Career advancement opportunities 90% of our leaders began in entry-level roles

Work Requirements

• Must be 18 years of age or older
• Minimum of 6 months at a single employer (preferably in healthcare or customer service)
• Reliable attendance, including no absences during the first 90 days
• Flexible availability, including weekends if required
• Hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
• Secure, private home workspace

At Sagility, we don’t just process credentials; we support healthcare access across the country.

Sagility is an Equal Opportunity Employer /Vet

Location

Work@Home USAUnited States of America

Join our team, we are looking forward to talking to you!