Women's Fashion Sales & Customer Experience Specialist

Macy's; Raleigh (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking aWomen’s Clothing Selling Support colleague who helps customers express their personal style and turns fashion into inspiration. Expect engaging conversations, active listening, and a seamless shopping journey from greeting to purchase.

Role involves supporting fitting rooms, keeping floors tidy, promoting loyalty benefits, and collaborating with teammates to achieve goals in a fast-paced environment.

Qualifications

• Provide friendly and attentive service to customers on the floor.
• Understand customer needs and present suitable products.
• Maintain store standards and keep fitting rooms organized.
• Explain loyalty benefits and help customers enroll if needed.

Responsibilities

• Greet customers and assist with product selections on the sales floor.
• Promote Macy's loyalty program and process transactions.
• Maintain merchandise presentation and assist with fitting rooms.
• Support with fulfillment and store upkeep as needed.

Skills

Customer service

Active listening

Team collaboration

Sales-driven

Education

High School Diploma or GED

Tools

POS system

Cash register

Job description

Macy's is seeking aWomen’s Clothing Selling Support colleague who helps customers express their personal style and turns fashion into inspiration. Expect engaging conversations, active listening, and a seamless shopping journey from greeting to purchase.

Role involves supporting fitting rooms, keeping floors tidy, promoting loyalty benefits, and collaborating with teammates to achieve goals in a fast-paced environment.