Women's Client Care Specialist: On-Call

Mntc; Minneapolis (MN); On-site; USD 23,419 - 28,929; Part time

Job summary

A nonprofit organization in Minneapolis is seeking Women's Direct Care Staff to supervise clients, provide guidance during daily activities, and offer spiritual support. Candidates should have a high school diploma or GED and be comfortable working with individuals facing addiction. Experience in health or human services is preferred. The role requires strong compassion, respect, and the ability to manage difficult situations. Compensation includes shift differentials, with rates varying from $17/hr to $21/hr based on the shift scheduled.

Qualifications

• High school diploma or GED required.
• Must be comfortable working with people facing addiction and mental health challenges.
• Ability to pray out loud with clients.

Responsibilities

• Lead and supervise clients during the work shift.
• Assist in client intakes and discharges.
• Supervise medication administration.
• Drive clients to appointments.
• Provide spiritual care as requested by clients.

Skills

Compassion

Ability to manage difficult situations

Respect for clients

Understanding of mental health challenges

Education

High school diploma or GED

Course of study in health or human services

Job description

Play a critical role in leading our female clients!

Be the backbone of hope and healing. At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values‑driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards.

This is for on-call Women's Direct Care Staff

Job Summary

The Recovery Coach leads and supervises clients in the long‑term/IOL program, providing guidance and oversight of activities during the work shift.

Essential Job Responsibilities

• Lead and supervise clients in the program on the living and programming floor(s), and during all duties and activities during the work shift.
• Assist in performing client intake and discharges.
• Supervise and ensure safe self‑administration of all prescription medications, non‑prescription medications and vitamins to clients.
• Drive clients to and from appointments and client outings.
• Administer and supervise UA testing and BA testing.
• Care for clients that are too sick to attend programming, including checking on clients hourly, taking vitals (upon nurse directive), self‑administering medication/vitamins, and bringing them meals, etc.
• Develop healthy relationships with clients in the program, maintaining appropriate boundaries, and being a role model and mentor.
• Be compassionate and respectful towards clients, at the same time being firm and direct, pointing them toward their personal goals.
• Provide spiritual care to program clients. This may involve praying with clients, leading devotions, and/or assisting with memorization of bible passages, all upon the client’s request.
• Assist clients in difficult or emotional situations or circumstances that may arise.
• Discuss behavior and/or attitudes that are interfering with clients or others programming, as needed. This could result in the coach using a consequence management system.
• Model and enforce all program rules in such a way that teaches the clients according to the culture of honor and program guidelines.
• Take attendance and ensure the clients are accounted for and in the correct locations.
• Maintain the data entry for the daily facility log and shift report, ensuring these are kept up to date.
• Maintain regular building security checks and record the security checks in the facility log (more specific to overnight staff).
• Monitor evening lights out, and conduct morning wakeups to include cleanup, breakfast, and morning devotions (more specifically to overnight staff).
• Complete room and person searches to ensure clients are in compliance with program guidelines and document any non‑compliant findings.
• Oversee client visitation with family members and people from the community.

Required Skills & Experience (Minimum Qualifications)

• High school diploma or GED required or an equivalent combination of education and experience.
• Must be able to meet at least one of the following requirements:
• • a course of study in a health or human services related field leading to a bachelor of arts, bachelor of science, or associate’s degree; or
  • one year of experience with vulnerable adults; or
  • experience as a certified peer specialist according to MN Statutes Sec. 256B.0615.
• Must be comfortable working with people with life‑controlling challenges, including mental health and addiction.
• The ability to live and work by MnTC’s culture of honor & core values – practicing compassion, honor, respect, integrity, servanthood, and trust.
• The ability to live and work by the Recovery Coach Code of Honor.
• Ability to manage difficult or emotional client situations and maintain confidentiality.
• Ability to interpret bible verses and apply biblical knowledge in an appropriate and relevant way to each client’s individual life challenges and needs.
• Must be able to pray out loud with clients and other staff for clients’ needs.
• Valid driver’s license in the state of MN with a clean driving record and ability to be insured under the organization’s vehicle insurance carrier.
• Must be at least 21 years of age or older.
• At least 1 year of freedom from problematic substances.

Physical Requirements

• Must be able to stand on feet for the majority of an 8‑hour shift.
• Must be able to climb up and down three flights of stairs several times during a regular shift.
• Must be able to walk during the majority of a regular shift.
• Must be able to lift 30‑50 lbs and carry some distances.

Compensation

• Weekday 1st shift: (7 am – 3 pm): Base Rate $17/hr
• Weekday 2nd shift: (3 – 11 pm): $1/hr shift differential (total $18/hr)
• Weekday or Weekend 3rd shift: (11 pm – 7 am): $4/hr shift differential (total $21/hr)
• Weekend 1st shift: $2/hr shift differential (total $19/hr) and Weekend 2nd shift: $3/hr shift differential (total $20/hr)

We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction.

Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws.

Reasonable accommodation is provided upon request.

Location

Grace Manor – 1507 Lowry Avenue NE, Minneapolis, MN 55418, USA

Freedom Manor – 3111 1st Ave S, Minneapolis, MN 55408, USA