WMS Admin I

Infios; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Infios is seeking a WMS Administrator to provide day-to-day operational support for Warehouse Management Solutions. The role emphasizes resolving WMS issues, administering users and reports, and mentoring Super Users to improve warehouse processes.

Ideal candidates will have a BA/BS in CS or MIS, strong analytical skills, and experience with major WMS platforms. The position offers on-site work and opportunities to optimize customer distribution environments.

Qualifications

• BA / BS Degree, Computer Science, MIS, or equivalent.
• Relevant experience in a similar environment.
• Strong analytical and problem‑solving skills.
• Ability to prioritize tasks and self‑manage.

Responsibilities

• Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software.
• Manage the WMS environments and migration of configurations between environments.
• Designing and implementing enhancements and modifications to existing customer WMS environments.
• SQL performance monitoring / index and query tuning.

Skills

Analytical thinking

Problem solving

Self-management

Prioritization

Education

BA / BS Degree in CS / MIS / or equivalent

Tools

HighJump Software

RedPrairie (JDA)

Manhattan Associates

SAP- WM

Oracle-WM

Accellos

Infor

Job description

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

Infios prides itself on providing industry leading supply chain solutions to our customers. We foster a culture of customer service and innovation, while working to provide unique solutions to problems faced by companies across the globe.

We have a full time position available for a WMS Administrator in Brazil. As a part of our sustainment team, your role is to provide day‑to‑day operational assistance and support for the Warehouse Management Solution (WMS) to continue to build value for our customers’ distribution solutions.

What a day in the life looks like:

• Troubleshoot business and operational issues associated with the Warehouse Management System (WMS) and ancillary software
• Quantify issues and provide supporting data if issues are escalated to ERP Vendor, Honeywell/Vocollect, RF Hardware Provider, Seagull Scientific, Business Objects, Loftware, or other third parties.
• Manage the WMS environments and migration of configurations between environments
• Report changes in Dashboard, SSRS and Crystal Reports; such as modifying existing reports with additional search criteria or adding new search field elements, and creating new report pages for single tables or multiple tables using simple joins.
• Develop and mentor operations team members as WMS Super Users and Trainers on warehouse and distribution best practices with WMS
• WMS data administration including: new users, menus, locations, pick and put-away sequences, zone data, etc.
• Designing and implementing enhancements and modifications to existing customer WMS environments.
• SQL performance monitoring / index and query tuning

What you bring to the team:

• BA / BS Degree, Computer Science, MIS, or equivalent
• Relevant experience in a similar environment
• Strong analytical and problem‑solving skills
• Ability to prioritize tasks and self‑manage

Preferred experience:

• Supply chain and distribution industry knowledge and experience.
• Intermediate to Advanced experience in database (SQL / Oracle) queries and stored procedures
• Expertise with interface technologies including TCP/IP Sockets, XML, Table-to-Table, etc.
• Barcode scanning and RF hardware (Intermec, LXE, Motorola, Symbol)
• Warehouse Management Systems (WMS) expertise in HighJump Software, RedPrairie (JDA), Manhattan Associates, SAP- WM, Oracle-WM, Accellos, Infor, etc.
• Voice software expertise in (Honeywell/Vocollect, Voxware, TopVox, Lucas, etc).
• Labeling (Bartender or Loftware) experience a plus
• Reporting (Cognos, Business Objects, SSRS) experience aplus
• Networking (Cisco, WAN/LAN, troubleshooting) experience a plus

Why join us?

At Infios, we’re not just looking for employees; we’re looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you’re at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.

We believe the future is better when supply chains work better.

We are an equal‑opportunity employer and committed to inclusion in the workplace.

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued — whether they look, think, move, believe, or love differently.

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at [e-mail]

Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations.