Wirtgen Parts Specialist

Dobbs Equipment, LLC; West Columbia (SC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading construction equipment supplier in West Columbia, SC, is seeking a Parts Counter Representative responsible for managing parts inventory, ensuring customer satisfaction, and supporting technicians. Candidates must possess a valid driver's license, forklift certification, and experience in roadbuilding. Proficiency in computer applications, including Excel and SAP, is essential. Join a drug-free and safe work environment as part of a dedicated team.

Qualifications

• Strong organization and communication skills are a must.
• Broad-based computer skills needed.

Responsibilities

• Work with parts team to increase departmental profitability.
• Ensure timely delivery of correct parts to technicians.
• Maintain inventory control and clean department.

Skills

Valid Drivers License

Forklift Certification

Parts counter experience in Roadbuilding

Education

One-year certificate from a college or technical school

Three to six years related experience or training in road building

Tools

Excel

Outlook

SAP

Job description

Summary Of Primary Functions

This position is responsible for working directly with Roabuilding PSSR’s and Roadbuilidng Key customers, using parts catalogs and computer system, billing merchandise orders, and making necessary entries to the inventory control system, while distributing special order parts, receiving warranty parts, and maintaining back order report.

This job description does not include a complete listing of all the duties and functions of the position. Management reserves the right to assign other duties or projects as necessary.

Essential Functions and Responsibilities

• Works with parts team to make the department more profitable.
• Finds out the model, serial number, and type of part needed.
• Reads catalogs, Wirtgen or computer for replacement part stock number and price.
• Orders and receives parts from Wirtgen/John Deere and other venders.
• Fills customer orders from stock.
• Ensures technicians receive the correct parts in a timely manner.
• Receives and ships parts as needed in accordance with DOT guidelines.
• Tracks lost sales.
• Studies and stays current on new product bulletins and catalogs.
• Prepares computerized invoices.
• Receives payment or obtains credit authorization.
• Advises customer on substitution or modification of part when replacement is not available.
• Picks up and delivers parts for customers and venders as needed.
• Maintains periodical parts returns as needed.
• Attends training classes and store meetings.
• Examines returned parts to determine if defective and exchange part or refund money.
• Marks and stores parts in stockroom according to prearranged system.
• Always see that defective merchandise is tagged properly with date, hours used, serial number, model number, correct part number, and placed in warranty bins.
• Returns all unsold merchandise immediately to the correct stock location.
• Notifies Parts Manager of discrepancies between inventory records and shelf quantities.
• Maintains a clean and safe operating department.
• Assists with annual physical inventory.
• Controls expenses to increase profitability.
• All employees are expected to adhere to the safety policies of Dobbs Equipment and the clients for whom we work.
• Following the safety policies of Dobbs is a condition of employment and is everyone’s responsibility.

Qualifications

• Valid Drivers License
• Forklift Certification
• Parts counter experience in Roadbuilding

Education, Skill, And/or Experience Requirements

• One-year certificate from a college or technical school; or three to six years related experience and/or training in road building
• Organization and communication skills must be highly developed.
• Computer skills need to be broad based. Must be able to use Excel, Outlook, and SAP proficient.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions. The noise level in the work environment is usually quiet.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

Equal Employment Opportunity

Dobbs Equipment is an Equal Employment Opportunity (EEO) and affirmative action employer. We are committed to providing an environment free of discrimination, harassment and retaliation both for our employees and applicants. We make all employment related decisions on the basis of an individual’s qualifications and job performance. We recruit, hire, promote, train, transfer, and make compensation decisions without regard to race, religion, color, creed, national origin, ancestry or citizenship status, sex, sexual orientation, gender, genetic information, marital status, pregnancy status, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Notice to Applicants

We participate in E-Verify in the United States.

Drug Free and Alcohol-Free Workplace Notice

Drug Free and Alcohol-Free Workplace Notice.

At-Will Employment

Dobbs Equipment is an Equal Opportunity and At-Will Employer.