Wireless Sales Representative

Cricket Wireless LLC.; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Uncapped commission

Performance bonuses

Paid training

Growth opportunities

Employee discounts

Job summary

Cricket Wireless LLC in San Antonio is seeking a dynamic Wireless Sales Representative who speaks both English and Spanish. You will help customers choose devices, plans, and promotions, and you will work to hit targets while delivering exceptional service.

In a fast-paced retail setting, you will activate lines, upgrade accounts, upsell accessories, and contribute to a positive sales culture. The role offers uncapped commission potential, paid training, and growth paths into leadership.

Qualifications

• Previous retail or sales experience preferred; wireless experience is a plus but not required.
• Bilingual in Spanish and English.
• Strong communication and interpersonal skills.
• Self-motivated with a competitive, goal-driven mindset.
• Able to multitask in a fast-paced environment.
• Reliable transportation and weekend availability.
• Basic technology proficiency and willingness to learn new systems.

Responsibilities

• Assist customers with wireless activations, upgrades, and account services.
• Present and sell devices, rate plans, and promotional offers (including “free phone” promotions).
• Drive accessory sales and bundle opportunities with every transaction.
• Meet and exceed individual sales KPIs and performance metrics.
• Educate customers on products, features, and services.
• Provide exceptional customer service and build long‑term relationships.
• Maintain store appearance, merchandising, and inventory standards.
• Support team goals and contribute to a positive sales culture.

Skills

Retail sales experience

Bilingual (Spanish/English)

Communication skills

Interpersonal skills

Self-motivated

Multitasking

Flexible availability

Reliable transportation

Technology proficiency

Job description

Wireless Sales Representative (bilingual)

We are looking for an enthusiastic, goal-oriented Wireless Sales Representative who thrives in a fast-paced retail environment and enjoys helping customers find the right technology solutions. If you are motivated by hitting targets, earning commission, and delivering great customer experiences, this is the opportunity for you.

This role is perfect for someone who is confident in sales conversations, enjoys working with people, and can consistently meet or exceed KPI expectations.

What You’ll Do

• Assist customers with wireless activations, upgrades, and account services.
• Present and sell devices, rate plans, and promotional offers (including “free phone” promotions).
• Drive accessory sales and bundle opportunities with every transaction.
• Meet and exceed individual sales KPIs and performance metrics.
• Educate customers on products, features, and services.
• Provide exceptional customer service and build long‑term relationships.
• Maintain store appearance, merchandising, and inventory standards.
• Support team goals and contribute to a positive sales culture.

Key Performance Expectations

• Gross activations and upgrades.
• Accessory attachment and bundle sales.
• Feature and protection plan offerings.
• Revenue and KPI performance metrics.
• Customer experience and satisfaction.

Qualifications

• Previous retail or sales experience preferred (wireless experience is a plus but not required).
• Bilingual (Spanish/English).
• Strong communication and interpersonal skills.
• Self‑motivated with a competitive, goal‑driven mindset.
• Ability to multitask in a fast‑paced environment.
• Reliable transportation and flexible availability (including weekends).
• Basic technology proficiency and willingness to learn new systems.

Compensation & Benefits

• Hourly pay + uncapped commission potential.
• Performance bonuses and incentives.
• Paid training.
• Growth opportunities into leadership and management roles.
• Employee discounts.

What We’re Looking For

• Love sales and enjoy earning commission.
• Take initiative and are results‑driven.
• Bring positive energy to the team.
• Are coachable and eager to grow.
• Can confidently recommend accessories and add‑ons to maximize customer value.

Physical Requirements

• Ability to stand for extended periods.
• Ability to travel between locations frequently.
• Ability to lift up to 25 lbs (inventory shipments).