A leading wireless retail company in Topsham, Maine, is seeking a Wireless Sales Associate to enhance the customer experience. The ideal candidate will be passionate about technology, possess strong communication skills, and be organized. Responsibilities include welcoming customers, managing calls, demonstrating devices, and providing reliable service in a fast-paced environment. This role offers competitive hourly pay, performance incentives, and opportunities for advancement while being part of a supportive team environment.
Qualifications
Must be 18 years of age or older.
Flexible availability including evenings, weekends, and holidays.
Prior experience in retail, sales, or customer service is preferred but not required.
Responsibilities
Welcoming customers and setting the tone for a great experience.
Managing inbound calls and connecting customers with the right solutions.
Demonstrating devices and walking customers through product features.
Setting up accessories and getting customers ready to go.
Diagnosing and resolving basic device and service issues.
Delivering reliable, friendly customer service at every touchpoint.
Maintaining a clean, organized, and inviting store environment.
Completing CRM entries and supporting back-office record-keeping.
Skills
Passion for technology
Confident communicator
Organized and adaptable
Ability to handle multiple priorities
Collaborative mindset
Education
High school diploma or equivalent
Job description
A leading wireless retail company in Topsham, Maine, is seeking a Wireless Sales Associate to enhance the customer experience. The ideal candidate will be passionate about technology, possess strong communication skills, and be organized. Responsibilities include welcoming customers, managing calls, demonstrating devices, and providing reliable service in a fast-paced environment. This role offers competitive hourly pay, performance incentives, and opportunities for advancement while being part of a supportive team environment.