Wireless Sales Pro — Flexible Hours, Unlimited Commission

Luna Wireless, An Authorized T-Mobile Retailer (Northeast); Brockton (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Luna Wireless is recruiting Retail Sales Representatives to bring the T-Mobile brand to life in a fast-paced, energetic store environment. You’ll act as a brand ambassador, educating customers on devices and services while driving sales and loyalty.

This learning role emphasizes building skills through training, teamwork, and hands-on demonstrations. We offer flexible schedules, a supportive team, and real opportunities for advancement with base pay plus commissions.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.

Responsibilities

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in-store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting‑edge IoT devices.
• Approaching service and sales needs with composure, integrity, and compassion.
• Establish relationships with and partners with T‑Mobile employees across channels, including business and customer service to
• Collectively own the customer experience and resolve issues, creating a seamless, run‑around‑free environment.

Skills

Customer service

Sales

Communication

Teamwork

Multi-tasking

Education

High School Diploma or GED

Job description

Luna Wireless is recruiting Retail Sales Representatives to bring the T-Mobile brand to life in a fast-paced, energetic store environment. You’ll act as a brand ambassador, educating customers on devices and services while driving sales and loyalty.

This learning role emphasizes building skills through training, teamwork, and hands-on demonstrations. We offer flexible schedules, a supportive team, and real opportunities for advancement with base pay plus commissions.