Wireless Retail Store Manager - Lead Sales & Service (ESOP)

Arch Telecom; Medford (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

ESOP

Competitive salary

Bonus earnings

Automatic raises

Career advancement

Discounted T-Mobile plan

Culture of care & excellence

Health benefits

Job summary

Arch Telecom is seeking a Retail Store Manager to lead a dynamic team across our New York stores. You will drive sales performance, deliver exceptional customer experiences, and uphold brand standards in a fast-paced retail environment.

You will mentor staff, collaborate across channels, and leverage knowledge of wireless products to educate customers. Passion for service, leadership, and achieving results will fuel your success.

Qualifications

• Must have wireless sales experience.
• High school diploma or GED or equivalent.
• Be at least 18 years old.
• Ability to stand for long periods.

Responsibilities

• Lead and develop a retail team to drive store performance and customer experience.
• Demonstrate and sell solutions that meet customer needs, including accessories and IoT devices.
• Oversee store functions to meet or exceed sales goals, including inventory and programs.
• Engage customers to build relationships and resolve issues across channels.
• Maintain store standards and brand presence at all times.
• Collaborate with other departments to identify business opportunities and leads.
• Provide first-class customer service and a positive team environment.

Skills

Leadership

Team leadership

Competitive drive

Communication skills

Operations management

Financial management

Wireless sales experience

Education

High school diploma or GED

Job description

Arch Telecom is seeking a Retail Store Manager to lead a dynamic team across our New York stores. You will drive sales performance, deliver exceptional customer experiences, and uphold brand standards in a fast-paced retail environment.

You will mentor staff, collaborate across channels, and leverage knowledge of wireless products to educate customers. Passion for service, leadership, and achieving results will fuel your success.