Wireless Retail Store Manager

Your Wireless Inc. - Verizon Wireless Authorized Retailer; New York (NY); On-site; USD 39,000 - 64,000; Full time

Benefits offered by this job

Strong base-pay and commissions

Flexible work schedule

401k savings program

Paid time off (5/10/15 days over years

Employee discounts on Verizon Wireless

Growth opportunities

Sales contests and prizes

Job summary

Your Wireless – Verizon Wireless Premium Retailer is seeking an experienced Store Manager to lead our retail sales team across multiple locations. This on-site role focuses on coaching, hiring, and driving both personal and team performance while ensuring adherence to Verizon and Your Wireless guidelines.

Lead by example, motivate staff, and manage scheduling, promotions, and inventory to deliver exceptional customer experiences and achieve KPIs.

Qualifications

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
• Highschool Diploma or equivalent is preferred.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to our various locations in your assigned district as our business needs dictate.
• Strong communication and interpersonal skills.
• Be self-motivated and goal oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the US.

Responsibilities

• Build a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators and volume goals each month
• Coach your team members every day so they can provide an exceptional customer experience.
• Develop your team members skills so they can be move up the career ladder at Your Wireless.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Your Wireless.
• Ensure all promotional rollouts, inventory procedures or other duties and tasks assigned by Your Wireless leadership are executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Skills

Leadership

Retail experience

Communication

Customer service

Team coaching

Attention to detail

Work flexible hours

Self-motivated

Travel readiness

US work eligibility

Education

High school diploma or equivalent

Job description

Your Wireless – Verizon Wireless Premium Retailer

Location: Maspeth, NY

Compensation: Up to $31.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee benefits and perks.

Full Time

Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026! We are hiring experienced retail managers to lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia.

As a Your Wireless, Verizon Wireless Retail Store Manager, your role is Lead, Coach, and Inspire your team of Verizon Wireless Retail Sales Associates. The ideal candidate will have significant experience developing employees, has a track record of hitting sales and profit goals, and understands and can execute operational tasks at a retail center.

At Your Wireless, we understand high performing people deserve great pay and benefits. We have an incredible list of benefits for team members and our Verizon Wireless Store Managers are compensated based on location performance and personal sales.

As a Verizon Wireless Retail Store Manager for Your Wireless, you will enjoy some great perks:

• Strong base-pay, lucrative commission program for personal sales and an unprecedented commission program based on the overall performance of KIPs and sales volume of your location. Our top Store Managers make over $100,000 per year with this program!
• Flexible Work Schedule.
• 401k savings program.
• Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 4 and beyond, 15 paid days off per year.
• Employee discounts on Verizon Wireless service.
• Employee discounts on devices and accessories.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.
• Win prizes and trips through various sales contests throughout the year.

As a Verizon Wireless Retail Store Manager for Your Wireless, you will be:

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators and volume goals each month
• Coach your team members every day so they can provide an exceptional customer experience.
• Develop your team members skills so they can be move up the career ladder at Your Wireless.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Your Wireless.
• Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Your Wireless leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

At Your Wireless, we require our Verizon Wireless Retail Store Managers have the following skills and experience:

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
• Highschool Diploma or equivalent is preferred.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to our various locations in your assigned district as our business needs dictate.
• Strong communication and interpersonal skills.
• Be self-motivated and goal oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the US.

About Your Wireless

Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. Our motto of "Be really, really nice, know your $#%@, and always find a way," guides our team to deliver a best-in-class customer experience through simplicity. We don't like to complicate things.

Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.