Wireless Retail Sales Specialist - Pompano, Fl

Consumer Cellular, Inc.; Pompano Beach (FL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) match

PTO

Employee discount

Company holidays

Job summary

Consumer Cellular is seeking Retail Associates in Pompano Beach, FL. You’ll greet guests, build relationships, and help customers choose devices, plans, and services. This role emphasizes service, teamwork, and a friendly in-store environment.

Key requirements include a high school diploma, at least 6 months in retail, ability to meet sales goals, experience with POS systems, and strong Microsoft Office skills. Flexible availability, including evenings and weekends, is essential.

Qualifications

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

Responsibilities

• Brand Ambassador – create a welcoming store environment and model positivity.
• Relationship Builder – build guest connections and guide to solutions.
• Product Enthusiast – sell devices, plans, and services with clear explanations.
• Account Management – review guest accounts and document interactions.

Skills

Retail experience

Customer service

Sales orientation

POS system

Microsoft Office

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Our Commitment to You

At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.

All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at [e-mail].

At Consumer Cellular, we are redefining Retail!

At Consumer Cellular, we’re on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you’re someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in here.

What You Will Do

At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don’t. We’re not just here to sell phones. We’re here to build real relationships. Honestly? It feels more like friendship. We’re transforming the retail experience by doing things differently. When guests walk into our stores, they’re greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. That’s where you come in.

• Brand Ambassador – While orange is our color, we are best known for our outstanding customer service. You create a welcoming, comfortable store environment where every guest feels valued. You bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that Happy Employees make Happy Customers.
• Relationship Builder – You build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. You guide interactions toward solutions that meet guest needs while supporting store performance goals. You focus on building loyalty — not just completing transactions.
• Product and Services Enthusiast – You will confidently sell devices, plans and services, translating technology into simple, real‑world conversations. You stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.
• Account Management – You manage guest appointments and proactively review customer accounts to recommend the best plans and offers. You serve as a problem solver and investigator, ensuring accounts are accurate and well‑documented while delivering a seamless, professional experience every time.

The wage for this position is between $17.50 - $18.50/hour, plus uncapped commission.

This position is classified as modified full‑time, with a work schedule will ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility.

What You Will Need

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top‑rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest‑growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through our company‑owned neighborhood stores, online at ConsumerCellular.com, by telephone at [phone], and at leading retailers including Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news.

Pay & Benefits Data

• Minimum Salary: $36,750
• Maximum Salary: $46,200

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift differential, overtime and bonus pay
• Bonus eligibility is subject to active employment and compliance with company policies at the time of payout. Additional details are outlined in the applicable written bonus plan.
• Medical insurance (98% company‑paid for full‑time employee only coverage)
• Dental and Vision insurance (100% company‑paid for full‑time employee only coverage)
• 401(k) company match of 100% up to 6% of your pay
• Discounted Consumer Cellular wireless phone plan for employees
• Paid Time Off (PTO) available following a 30‑day waiting period*
• 6 company‑paid holidays plus 16 hours of floating holiday accrual per year
• Flexible Spending Accounts (FSA) for health care and dependent care expenses
• Life and AD&D insurance equal to 1x your annual earnings (100% company‑paid)
• Long‑Term Disability insurance (100% company‑paid)
• Employee Assistance Program (100% company‑paid)
• Education reimbursement
• Employee rewards program
• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.

Primary Location

United States-Florida-Pompano Beach

Job

Retail Associates

Schedule

Full‑time

Travel

No

Job Posting

Oct 6, 2026

Unposting Date

Oct 12, 2026