Wireless Retail Sales Associate - W5203

OSL Retail Services; Norwich (CT); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Monthly bonuses

Comprehensive insurance

401K plan

Employee referral program

Diversity & inclusion programs

Job summary

OSL Retail Services in Norwich, CT is seeking a Mobile Expert to deliver personalized wireless solutions and exceptional customer experiences. You will handle activations, upgrades, and accessory sales while keeping the store well-merchandised and organized.

The role features a base $15/hour plus uncapped commission and monthly bonuses, with health benefits and a 401(k) plan. Ideal candidates are outgoing, tech-savvy, and ready to grow within a dynamic outsourced sales environment.

Qualifications

• 18+ years of age and eligible to work in the United States.
• Exceptional customer service and communication skills with a high-energy, positive attitude.
• Fundamental working knowledge of wireless technology and trends.
• Full-time flexible availability.
• Solid sales or retail experience preferred.

Responsibilities

• Deliver five-star customer service and find the perfect solutions for every customer.
• Process activations, upgrades, and sales of wireless devices and accessories.
• Merchandise and handle inventory, opening and closing the store.
• Strive to hit sales goals as both an individual contributor and team member.

Skills

Customer service

Sales experience

Wireless technology knowledge

Communication skills

Full-time availability

Job description

Overview

Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15/hour base pay and uncapped commission! Employees earn $18/hour just hitting minimum expectations and top performers earn $30+/hours.

As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.

• Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
• Benefit from sales incentives, career development opportunities, and an employee referral program.
• Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.

We’re innovating retail sales— join us and experience the OSL difference!

Our Commitment to You

We’re a dynamic, people-centric company excelling in outsourced sales for North America’s top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive.

What You Can Expect Day-to-Day

• Deliver a five-star customer service, finding the perfect solutions for every customer
• Process new activations, upgrades, and sales of wireless devices and accessories
• Merchandise and handle inventory, opening and closing the store
• Strive to hit sales goals operating as both an individual contributor and team member

What it Takes

• 18+ years of age
• Exceptional customer service and communication skills with a high-energy, positive attitude
• Fundamental working knowledge of wireless technology and trends
• Full-time flexible availability
• Solid sales or retail experience preferred

What You Bring to The Team

• You naturally build relationships and connect with people in every interaction.
• Your passion for sales, pursuit of excellence and strategic insight set you apart.
• You’re adept at establishing sales targets and knocking them out of the park.
• Your can-do attitude and growth mindset ensures you’re ready for success every time.

We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.