Wireless Retail Sales Associate - W2901

OSL Retail Services; Northampton (MA); On-site; USD 22,000 - 41,000; Full time

Benefits offered by this job

Monthly bonuses

Comprehensive insurance

401K plan

Sales incentives

Career development opportunities

Employee referral program

Job summary

OSL Retail Services is seeking a Mobile Expert in Northampton, MA to deliver personalized wireless solutions and sales excellence. You will engage customers, process activations and upgrades, and manage inventory with a focus on achieving sales targets.

The role emphasizes exceptional customer service, strong communication, and a tech-savvy, high-energy approach in a full-time on-site position within a dynamic retailer environment.

Qualifications

• 18+ years of age.
• Full-time flexible availability.
• Solid sales or retail experience preferred.
• Exceptional customer service and communication skills.

Responsibilities

• Deliver a five-star customer service, finding the perfect solutions for every customer.
• Process new activations, upgrades, and sales of wireless devices and accessories.
• Merchandise and handle inventory, opening and closing the store.
• Strive to hit sales goals operating as both an individual contributor and team member.

Skills

Customer service

Sales experience

Communication skills

Retail experience

Job description

Overview

Ready to unlock unlimited earning potential? You will have unlimited earning potential with $16.50/hour base pay and uncapped commission! Employees earn $19.50/hour just hitting minimum expectations and top performers earn $30+/hour!

As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology.

• Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
• Benefit from sales incentives, career development opportunities, and an employee referral program.
• Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.

We’re innovating retail sales— join us and experience the OSL difference!

Our Commitment to You

We’re a dynamic, people-centric company excelling in outsourced sales for North America’s top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive.

What You Can Expect Day-to-Day

• Deliver a five-star customer service, finding the perfect solutions for every customer
• Process new activations, upgrades, and sales of wireless devices and accessories
• Merchandise and handle inventory, opening and closing the store
• Strive to hit sales goals operating as both an individual contributor and team member

What it Takes

• 18+ years of age
• Exceptional customer service and communication skills with a high-energy, positive attitude
• Fundamental working knowledge of wireless technology and trends
• Full-time flexible availability
• Solid sales or retail experience preferred

What You Bring to The Team

• You naturally build relationships and connect with people in every interaction.
• Your passion for sales, pursuit of excellence and strategic insight set you apart.
• You’re adept at establishing sales targets and knocking them out of the park.
• Your can-do attitude and growth mindset ensures you’re ready for success every time.

This position is for an existing vacancy within our sales team.

We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at [e-mail].