Wireless Retail Sales Associate - W2901

OSL Retail Services; Northampton (MA); On-site; USD 22,000 - 41,000; Full time

Benefits offered by this job

Monthly bonuses

Comprehensive insurance

401K plan

Sales incentives

Career development

Employee referral program

Diversity & inclusion

Job summary

OSL Retail Services is recruiting for a Mobile Expert to deliver personalized wireless solutions and sales excellence in our retail environment. You will connect with customers, assess needs, and guide them to the best device and plan options.

We offer a competitive base with uncapped commission potential, monthly bonuses, and a 401K plan, along with insurance and ongoing career development. This role is ideal for outgoing individuals who enjoy tech and high-energy customer interactions.

Qualifications

• Excellent customer service and communication skills.
• High-energy and positive attitude.
• Fundamental working knowledge of wireless technology and trends.
• Full-time flexible availability.
• Solid sales or retail experience preferred.

Responsibilities

• Deliver a five‑star customer service, finding the perfect solutions for every customer.
• Process new activations, upgrades, and sales of wireless devices and accessories.
• Merchandise and handle inventory, opening and closing the store.
• Strive to hit sales goals operating as both an individual contributor and team member.

Skills

Customer service

Sales

Retail experience

Communication

Job description

Overview

You will have unlimited earning potential with $16.50/hour base pay and uncapped commission! Employees earn $19.50/hour just hitting minimum expectations and top performers earn $30+/hour!

As a

• Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
• Benefit from sales incentives, career development opportunities, and an employee referral program.
• Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.

Ready to unlock unlimited earning potential?

You will have unlimited earning potential with $16.50/hour base pay and uncapped commission! Employees earn $19.50/hour just hitting minimum expectations and top performers earn $30+/hour!

As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting‑edge mobile technology.

• Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan.
• Benefit from sales incentives, career development opportunities, and an employee referral program.
• Experience the impact of OSL’s commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change.

Our Commitment to You

We’re a dynamic, people‑centric company excelling in outsourced sales for North America’s top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth‑oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive.

What You Can Expect Day-to-Day

• Deliver a five‑star customer service, finding the perfect solutions for every customer
• Process new activations, upgrades, and sales of wireless devices and accessories
• Merchandise and handle inventory, opening and closing the store
• Strive to hit sales goals operating as both an individual contributor and team member

What It Takes

• 18+ years of age
• Exceptional customer service and communication skills with a high‑energy, positive attitude
• Fundamental working knowledge of wireless technology and trends
• Full‑time flexible availability
• Solid sales or retail experience preferred

What You Bring To The Team

• You naturally build relationships and connect with people in every interaction.
• Your passion for sales, pursuit of excellence and strategic insight set you apart.
• You’re adept at establishing sales targets and knocking them out of the park.
• Your can‑do attitude and growth mindset ensures you’re ready for success every time.

This position is for an existing vacancy within our sales team.

We are committed to employing a diverse workforce and are an equal‑opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills‑matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at [e-mail].