Wireless Engineer Level III New York, New York, United States

Tbwa Chiat/Day Inc; New Jersey; On-site; USD 115,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Wireless Engineer to join their innovative team. This role involves designing, configuring, and maintaining high-performance wireless networks that support critical services across various platforms. The ideal candidate will have extensive experience in wireless network implementation and troubleshooting, along with strong communication skills to collaborate effectively with cross-functional teams. This is an exciting opportunity to work in a dynamic environment where you can make a significant impact on the technology that powers the NFL. If you're passionate about wireless technology and eager to contribute to a leading organization, this position is for you.

Qualifications

• 10+ years of experience in wireless network implementation and troubleshooting.
• Proficient in Cisco and Extreme products with strong communication skills.

Responsibilities

• Design, configure, and maintain NFL wireless networks supporting critical services.
• Provide support for on-site stadium wireless network during NFL game days.

Skills

Wireless Network Implementation

Troubleshooting

Communication Skills

Problem-Solving

Project Management

Collaboration

Education

Bachelor’s degree in Computer Science

Tools

Cisco Products

Extreme Products

Wireshark

MS Visio

Excel

Word

Job description

The National Football League (NFL) is looking for a Senior Wireless Engineer with a strong background in enterprise wireless environments to join an innovative team of solutions engineers and architects. The Wireless Engineer will be a Subject Matter Expert (SME) on a team of engineers where they will design, configure, and maintain NFL wireless networks, supporting our critical services within media workflows, game applications, and backend services. The SME must have a strong technical background, with experience in the development of high-performance wireless networks. A successful SME will be a self-starter with an ownership attitude and excellent communication skills that is able to work within a team that delivers cutting-edge solutions on tight deadlines.

This role is onsite and can be based in any of our 3 offices: New York NY, Mount Laurel NJ, Inglewood, CA.

Responsibilities

1. Serve as a lead in the design, configuration, and maintenance of the NFL Corporate and Stadium wireless networks as they support Core NFL Game Technology, corporate wireless, and backend services.
2. Establish, document, and maintain standards for wireless network systems while also monitoring their performance and status using the latest network automation tools.
3. Provide dedicated support for on-site stadium wireless network and Wi-Fi technicians during NFL game days throughout the NFL season.
4. Function as a subject matter expert for wireless technology, representing the NFL IT Department internally to the NFL and Clubs and externally to Stadium Authorities and vendors.
5. Responsible for managing and maintaining wireless network diagrams, configurations, support, and training documentation.
6. Assist in the research, design, and documentation for upgrades and adoption of new wireless network technologies.
7. Collaborate closely with cross-functional teams including operations, security, Events, and others to align wireless network strategies with business goals.
8. Respond to technical escalations for wireless service issues, working with product support teams, IT staff, and business groups to ensure resolution.
9. Provide reports for wireless network KPIs to show service levels, capacity analysis, performance, troubleshooting, and areas for improvement in wireless network infrastructure.
10. Provide technical support to various activities and internal infrastructure within the company.
11. Responsible for effectively engaging with IT project management and reporting project status.
12. Establish and adhere to set project plans and release dates.
13. Mentor and provide guidance to junior engineers, sharing expertise and knowledge.
14. Remain on the cutting edge by studying state-of-the-art wireless technologies, participating in educational opportunities, reading professional publications, maintaining personal wireless networks, and participating in professional organizations on wireless topics.

Required Qualifications

1. Bachelor’s degree in computer science, information technology, or related field preferred, with 10+ years of experience or equivalent military service.
2. Extensive hands-on experience exceeding 5 years in wireless network implementation, troubleshooting, and lifecycle maintenance, including channel planning, directional antenna configurations, and long-haul wireless applications.
3. Proficient in wireless network administration, particularly Cisco and Extreme products, with expertise in controllers, access points, routers, and switches.

Preferred Qualifications

1. CCNP Enterprise, JNCIP, or equivalent preferred.
2. Knowledge of networking protocols (TCP/IP, DHCP, DNS, STP, NAT, IPSEC, GRE, etc.)
3. Understanding of networking concepts and principles, including but not limited to routing static/dynamic (EIGRP, OSPF, & BGP) and multi-layer switching (VLANs, VTP, Spanning Tree, etc.)
4. Familiarity with Cisco Identity Services Engine and DNA.
5. DAS and Cellular Spectrum Analysis experience beneficial.

Other Key Attributes / Characteristics

1. Strong grasp of wireless network best practices, security principles, design architecture, and analysis with the use of tools such as Wireshark, WiFi Explorer, etc.
2. Excellent problem-solving skills with the ability to analyze and troubleshoot complex wireless network issues.
3. Experience in troubleshooting wireless networking device drivers and client system issues.
4. Experience in troubleshooting video and voice performance over wireless networks.
5. Capability to research and evaluate new wireless network technologies.
6. Experience with IoT, sensors, wireless automated devices preferred.
7. Excellent written and verbal communication skills for technical and non-technical stakeholders.
8. Skilled in creating and updating detailed infrastructure topologies using MS Visio, Excel, and Word.
9. Ability to work independently, prioritize issues, and balance multiple projects.
10. Positive and proactive approach to collaboration and seeking out tasks from senior engineers.

Physical Demands

This role will require long periods of standing or walking and surveying stadiums and arenas. It will also require the racking of Network and Data Center Hardware.

Travel

This role will require working weekends, holidays, shifts outside of normal business hours, and overtime. It will also require travel between offices domestically in NY, NJ, and CA, and stadiums throughout North America and Internationally for installations, maintenance, and support.

Terms / Expected Hours of Work

This role will require working weekends, holidays, shifts outside of normal business hours, and overtime. It will also require travel between offices domestically in NY, NJ, and CA, and stadiums throughout North America and Internationally for installations, maintenance, and support.

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials, or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

$115,000 - $150,000 USD

Company Commitment

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office location and remote and/or hybrid working options are not offered.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.

Core Values

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact.

Talent Attributes

• Embody an enthusiastic, proactive can-do attitude.
• Embrace grit, free from ego or entitlement.
• Excel as a relationship builder, with the ability to influence.
• Eager learner, driven by passion rather than just ambition.
• Encompass an incredible work ethic with an agile mindset.