WIOA Senior Project Manager

Rio Metro; Albuquerque (NM); On-site; USD 80,000 - 110,000; Full time

Job summary

Rio Metro is seeking a seasoned project leader to drive assigned programs, CQI initiatives, and business process reengineering aimed at improving workforce systems and service delivery. The role emphasizes measurable outcomes, cross-functional collaboration, and technology modernization to enhance organizational effectiveness.

Under the Workforce Director, you will manage projects, assess performance, develop recommendations, and coordinate with partners and governance bodies to ensure policy

Qualifications

• Bachelor's degree in Business Administration, Public Administration, Engineering, Information Systems, Project Management, Organizational Management, or related field.
• Five years of progressive professional experience in project management, operational improvement, or organizational performance.
• Knowledge and application of PM and CQI methodologies (Lean, Six Sigma, or similar).
• Experience in project planning, performance measurement, risk mitigation, and stakeholder coordination.
• Strong analytical, written and verbal communication, facilitation, and problem-solving skills.
• Proficiency with Microsoft Office, project management software, data analysis, reporting tools, and collaborative platforms.

Responsibilities

• Lead assigned projects and CQI initiatives to improve workforce system outcomes.
• Assess operations and mitigate project and program risk.
• Coordinate cross-functional teams and engage stakeholders.
• Develop recommendations for organizational improvement.
• Ensure compliance with governing entities and policy guidance.

Skills

Project management

CQI methodologies

Lean Six Sigma

Risk assessment

Stakeholder coordination

Data analysis

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

PM software

Data reporting tools

Job description

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The position is responsible for leading assigned projects, Continuous Quality Improvement (CQI) initiatives, business process reengineering, operational and project risk assessment and mitigation, and technology modernization efforts to improve organizational effectiveness, partner coordination, service delivery, and measurable workforce system outcomes.

Working under the direction of the Workforce Director, the position exercises independent professional judgment in managing assigned projects, coordinating cross-functional teams, evaluating operational performance, and developing recommendations for organizational improvement. Final policy, fiscal, and administrative authority remains with the Workforce Director and applicable governing entities.

Minimum Qualifications

• Bachelor's degree in Business Administration, Public Administration, Engineering, Information Systems, Project Management, Organizational Management, or a closely related field.
• Five (5) years of progressively responsible professional experience in project management, operational improvement, business process reengineering, technology implementation, or organizational performance improvement.
• Demonstrated knowledge and practical application of formal project management and Continuous Quality Improvement methodologies, including Lean, Six Sigma, or comparable structured improvement approaches.
• Demonstrated experience in project planning, performance measurement, risk identification and mitigation, stakeholder coordination, and implementation of organizational improvements.
• Strong analytical, organizational, written and verbal communication, facilitation, and problem-solving skills.
• Proficiency in Microsoft Office applications, project management software, data analysis, reporting tools, and collaborative technology platforms.

Preferred Qualifications

• Professional certification in project management or process improvement, including Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Lean Six Sigma Green Belt or higher, or comparable recognized credentials.
• Experience with WIOA programs, public workforce development systems, One-Stop operations, government administration, or federally funded programs.
• Experience implementing technology modernization, workflow automation, data analytics, or artificial intelligence applications in organizational operations.
• Demonstrated experience leading cross-functional teams, coordinating external partners, and implementing measurable process improvements.

Knowledge, Skills, and Abilities

• Knowledge of established project management principles, methodologies, governance practices, risk management, and performance measurement.
• Knowledge of Continuous Quality Improvement, Lean, Six Sigma, business process reengineering, root cause analysis, and organizational change management.
• Ability to plan, organize, lead, and evaluate multiple concurrent projects involving diverse stakeholders, competing priorities, and defined implementation schedules.
• Ability to analyze complex operational processes, interpret performance information, identify risks, and develop practical recommendations for organizational improvement.
• Ability to facilitate cross-functional teams, collaborative problem-solving, stakeholder engagement, and implementation of process changes.
• Knowledge of technology applications, workflow automation, data analytics, and emerging artificial intelligence tools relevant to operational improvement.
• Ability to develop project plans, performance dashboards, management reports, technical documentation, and executive presentations.
• Ability to exercise independent professional judgment, maintain confidentiality, and communicate effectively with executive leadership, governing boards, workforce partners, and service providers.
• Ability to work effectively within established organizational authority, administrative policies, funding limitations, and applicable regulatory requirements.

Employment pending a successful background check, a valid New Mexico driver's license and no more than one (1) moving violation in the past year. All new employees are hired subject to a one-year probationary status. Compensation will be established in accordance with the applicable MRCOG position classification, approved salary range, and qualifications and experience of the selected candidate.