Winter Park Operating Partner (GM)

Bolay Enterprises, LLC; Winter Park (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible Scheduling

Competitive Pay

Discounted/Free Shift Meals

Medical, Dental, and Vision Benefits

Paid Time Off

401k

Leadership Training

Job summary

Bolay Enterprises, LLC in Winter Park, Florida is seeking an experienced Operating Partner to oversee restaurant operations. Responsibilities include ensuring excellent guest service, managing financials, and developing strategies to drive revenue growth.

The ideal candidate has at least 3 years of full service management experience and a proven track record in team leadership and guest satisfaction. We offer competitive pay, health benefits, and flexible scheduling.

Qualifications

• Minimum of 3 years of experience as a salaried manager in full-service casual dining.
• Demonstrated leadership skills, including coaching and motivating a team.
• Record of maintaining high standards in cleanliness, sanitation, and guest satisfaction.

Responsibilities

• Oversee restaurant operations to ensure excellent guest service.
• Develop sales strategies and build lasting guest relationships.
• Control day-to-day operations, including financial management.
• Manage staffing levels and ensure compliance with company policies.

Skills

Team leadership

Great communication skills

Ability to multi-task

Customer relationship building

Education

Bachelor's Degree or equivalent

Job description

Position Overview

As an Operating Partner at Bolay, you’ll lead the overall operations of the restaurant, ensuring exceptional guest experiences, managing daily operations, and driving business performance. You will oversee all aspects of the restaurant’s functions, including team leadership, guest service, financial management, and ensuring that our core values of teamwork, integrity, excellence, and stewardship are upheld at all times. At Bolay, we’re not just running a restaurant—we’re creating experiences that fuel our guests and our team members to be their best. If you are a driven leader with a passion for operational excellence, guest service, and team development, we want you on our team!

Our Purpose

To fuel people to be their best.

Our Mission

To drive positive experiences with better for you food and genuine hospitality.

Responsibilities

• Oversee every aspect of restaurant operations - ensuring excellent guest service that consistently meets or exceeds expectations
• Develop and implement sales strategies - drive revenue growth, identify new business opportunities, and build lasting guest relationships through local marketing efforts, including partnerships with local charities, schools, and organizations, to consistently meet and exceed sales goals.
• Ensure the restaurant is adequately staffed to meet guest needs - balancing team member workloads and guest service demands
• Control day-to-day operations - including profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions all while operating with company policies and applicable laws, ensuring compliance in all areas
• P&L - Prepare quarterly sales and projections for area supervisor approval, including follow-up on store action plans
• Directly impact interviewing, hiring, and training team members - plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
• Handle all financial (invoices, reporting) and personnel/payroll-related administrative duties - ensuring completion accurately and on time in accordance with company policies and procedures
• Manage all shifts - making daily decisions, providing staff support, and planning while upholding standards of service, product quality, and cleanliness
• Maximize efficiency - sales per guest, and sales per hour through strategic decision-making and operational excellence
• Enforce safe work behaviors - maintain a safe environment for both guests and team members
• Monitor daily activities - ensure quality food and cleanliness standards are maintained at all times
• Meet the restaurant’s P&L and expense goals - actively monitoring and adjusting operational strategies to achieve these targets
• Maintain professional behavior - creating a warm, fun, friendly, and hospitable atmosphere for guests and team members alike

What it takes

• Neat Appearance with an Outgoing, Friendly Personality, Team Leader and Player with a “Can Do” Attitude
• Ability to effectively multi-task in a fast-paced environment
• Great Communication and writing skills
• Relationships over transactions - Focus on the experience and creating lifelong relationships. Connect with people.
• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable

Requirements

• Stand up/be on your feet for long periods of time
• Able to lift over 25lbs
• Use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrist
• Maintain a clean and neat work station following health code and sanitation standards

Benefits

• Flexible Scheduling
• Competitive Pay
• Discounted/Free Shift Meals
• Active Lifestyle Uniforms
• Holidays and early closures
• Medical, Dental and Vision Benefits
• Paid Time Off
• 401k
• Closed or Early Closures on Holidays (Easter, July 4th, Christmas Day, Thanksgiving and more)
• Paid Time Off (Certain eligibility requirements apply)
• Leadership Training

Bolay Fresh Bold Kitchen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program please visit Everify.com.