Winner's Circle

Dave & Buster's; Myrtle Beach (SC); On-site; USD 10,000 - 18,000; Full time

Benefits offered by this job

Flexible schedules

Free games

Job summary

Dave & Buster's in Myrtle Beach, SC is seeking a Winner’s Circle host to ensure guests have a positive first impression and welcoming experience. You will guide guests through their Midway experience with a friendly, communicative approach.

The role involves multiple duties, including greeting guests, assisting with requests, managing wait times, and maintaining clean, well-stocked areas. Flexible scheduling supports school or other jobs while fostering a fun, team atmosphere.

Qualifications

• Must be at least 18 years old.
• Be friendly and able to smile frequently.
• Work days, nights, and/or weekends as required.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.
• Walk or stand 100% of shift.
• Reach, bend, stoop, mop, sweep and wipe frequently.

Responsibilities

• Delivers an unparalleled Guest experience through food, drinks and games.
• Keeps supervisor informed of problems or significant matters and suggests actions.
• Provides timely service while managing wait times and communicating with Guests and Team Members.
• Greets Guests with enthusiasm and performs multiple job functions.
• Assists Guests with requests, answers questions, and makes recommendations.
• Notifies Manager of any unhappy Guests and promotes return visits.
• Maintains merchandise displays, stock and inventory as required.
• Ensures areas are clean, organized and up to standard.

Skills

Customer service

Communication

Teamwork

Job description

Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

POSITION SNAPSHOT:

Our Winner’s Circle position ensures Guests’ initial impressions with Dave & Buster’s are positive and welcoming. The Winner’s Circle position requires a strong communicator who will guide our Guests through their Midway experience.

NITTY GRITTY DETAILS:

• Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
• Smiles and greets Guests upon entering.
• Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
• Provides game assistance by promptly notifying Support Technicians or Management as needed.
• Bids farewell to Guests leaving.
• Ensures everything was satisfactory and invites Guests to return.
• Notifies Manager of any Guest that is perceived to be unhappy.
• Practices proper cost controls by accurately weighing tickets and scanning merchandise.
• Responsible for stocking, displaying and securing merchandise in all storage areas.
• Responsible for the reconciliation of tickets and merchandise inventory.
• Conducts merchandise inventory during and after shift, if applicable.
• Checks for restocking of necessary supplies.
• Brings all areas up to standard.
• Discusses problem areas with Manager.
• Reviews the cleanliness and organization of the Winner’s Circle.
• Ensures all plush and shelves are stocked, properly cleaned, and maintained.
• Properly positions and set up displays to increase Guest traffic and promote sales.
• Assists other Team Members as needed.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.

Requirements STUFF OUR ATTORNEYS MAKE US WRITE:

Must be at least 18 years of age.

• Be friendly and able to smile frequently.
• Work days, nights, and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.
• Walk or stand 100% of shift.
• Reach, bend, stoop, mop, sweep and wipe frequently.

As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Salary Range: 7.25 - 13.25

We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!