Wine Team Member - Full Time

Whole Foods Market IP. L.P.; Boulder (CO); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Whole Benefits

Store Discount

Paid Time Off

Health & Wellness Support

Job summary

Whole Foods Market IP. L.P. is seeking a Wine Team member to assist with receiving and preparing products, maintaining floor displays, and selling wine in support of regional goals.

The role emphasizes courteous, friendly, and efficient customer service, teamwork, and adherence to health and safety standards. Flexibility for nights, weekends, and holidays is required, with opportunities to grow within the Specialty/Wine team.

Qualifications

• Excellent communication and team collaboration required.
• Ability to convey information clearly to customers and staff.
• Ability to follow instructions and procedures.
• Ability to sell proactively and assist customers.

Responsibilities

• Provide excellent customer service and address customer needs promptly.
• Maintain fresh, appealing wine displays and front-facing products.
• Prepare, wrap, and price wine and other products.
• Help customers select wine and other items.
• Keep department signage and pricing accurate.
• Maintain back stock in good order.
• Ensure a safe, clean, and organized workspace and shop floor.
• Support sampling program with tidy, inviting areas.
• Follow procedures including health, sanitation, and safety rules.
• Operate and sanitize equipment properly.

Skills

Customer Service

Team Player

Sales Skills

Product Knowledge

Time Management

Serv-Safe Certification

Attention to Detail

Safety Awareness

Job description

Provide support as a member of the Wine team to include receiving and preparing product, maintaining the floor and displays, and selling product in support of the regional vision. Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Responsibilities

• Provide excellent customer service and address needs of customers in a timely and effective manner. Surprise and delight the customers.
• Ensure a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
• Prepare, wrap and price wine and other products.
• Assist customers in selecting wine and other products.
• Maintain accurate department signage and pricing.
• Maintain back stock in good order.
• Maintain a safe, clean and well-organized working and shopping environment by sweeping floors and completing sweep logs.
• Assist with sampling program, keeping sample areas full, clean, and appealing.
• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
• Operate and sanitize all equipment in a safe and proper manner.

Knowledge, Skills, & Abilities

• Excellent communication skills and willingness to work as part of a team
• Ability to deliver information in a clear and respectable manner to fellow team members and customers
• Ability to follow instructions and procedures
• Ability to sell proactively
• Ability to learn basic knowledge of all products carried in department
• Effective time management skills
• Possession of a current Serv-Safe certificate, or desire to obtain one
• Strong work ethic and integrity
• Ability to visually examine products for quality and freshness
• A desire to grow with the Specialty/Wine team
• Ability to work a flexible schedule including nights, weekends, and holidays as needed
• Use of tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Desired Work Experiences

• Team Oriented
• Customer Service Focus

The wage range for this position is $20.00-$29.73 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based based on qualifications for the position to be filled and business needs.

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