Wine Steward

Casa de Fruta; Hollister (CA); On-site; USD 21,000 - 26,000; Part time

Job summary

Casa de Fruta in Hollister, CA is seeking a seasonal guest services associate to greet guests, provide product knowledge, and assist with sales at the wine bar and front-of-house areas.

Responsibilities include stocking, cash handling, following safety and hygiene procedures, and ensuring accurate transactions at POS. Must be 21+, obtain a CA Food Handler certificate within 30 days, and read/write English; bilingual English/Spanish preferred.

Qualifications

• Must be 21 years of age or older.
• Must obtain a California Food Handlers Certificate within 30 days of employment.
• Able to have basic math skills, follow verbal and written instructions, and evaluate conditions against standards.

Responsibilities

• Greet and assist guests with service and product knowledge.
• Maintain stock of wine bar, handle cash and operate POS registers.
• Ensure cleanliness and safety procedures are followed at all times.
• Assist in merchandising, floor moves and display maintenance as needed.
• Stock, wrap, and prepare food items per procedures.

Skills

Bilingual (English/Spanish)

Read and write English

Basic math skills

Education

California Food Handlers Certificate

Job description

NOTE: THIS IS A SEASONAL POSITION WITH AN OPPORTUNITY TO BECOME REGULAR AT THE END OF THE SEASON (THROUGH OCTOBER)

Position purpose: To provide excellent customer service to our guests

Responsibilities/Duties/Functions/Tasks

• Greet and acknowledge every guest
• Demonstrate solid product knowledge
• Maintain an awareness of all product information, merchandise promotions, and advertisements
• Demonstrate friendly and helpful service to all customers consistently
• Suggest additional items to the customer
• Ensure wine bar and poles are stocked at all times
• Transfer wines from floor to trust as needed, ensure all trust wines are appropriately marked
• Follow procedures for cleanliness and safe wine service (change water in sink every 2 hours)
• Follow correct procedures for empties and culls
• Ensure cold wine is fully stocked at all times
• Ensure all bottles behind bar and on floor are clean and dust-free
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers, including scanning or inputting barcodes
• Ring each item on the correct key
• Minimize cash discrepancies so they do not exceed +/- $5.00 per day
• Meet or exceed customer service standards
• Assist in floor moves, merchandising, and display maintenance
• Stock the floor as needed
• Complete housekeeping tasks as needed
• Adhere to all Company policies, procedures and practices including signing, pricing, and loss prevention
• Make sandwiches and other food items
• Follow all food handling, hygiene and safety processes and procedures
• Ensure all fresh food cases are stocked and maintained

The responsibilities and duties are not limited to those mentioned above.

Qualifications

• Must be 21 years of age or older
• Must obtain a California Food Handlers Certificate within 30 days of employment
• Able to have basic math skills, able to follow verbal and written instructions, able to independently evaluate current conditions against standard and perform tasks necessary to bring areas to standard

Special Position Requirements

• Cash handling is required. Cash discrepancies must not exceed +/- $5.00 per day.
• Some exposure to cleaning products, (bathroom and toilet cleansers, window cleaners, wax, wax stripper, graffiti remover, paint remover etc), paint, and other chemicals is required.
• Equipment used: glass handling, deli slicer, knives, tortilla warmer, hot beverage equipment, CO2

Work Requirements

• Standing/walking (operating cash register, working in deli, working on floor) – C
• Lifting up to 10 lbs (merchandising, stocking, cleaning) – F
• Repetitive pushing/pulling (scrubbing, wiping, mopping, sweeping, scraping, etc) – O
• Climbing, working from ladder or stepstool (stocking, merchandising, cleaning) – O
• Bending/stooping (merchandising, stocking, cleaning, emptying trash, retrieving litter, etc) – F
• Kneeling (merchandising, stocking, cleaning floors, etc) – F
• Lifting over 10 lbs (merchandising, stocking, emptying trash) – O
• Reaching (merchandising, stocking, cleaning walls, windows, mirrors, etc) – F
• Overhead work (cleaning walls, windows, changing light bulbs, etc.) - O
• Sitting (Working at a computer) – O

(Tasks vary by day, not all tasks are performed every day)

Preferences

[Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, college degree)] Bilingual, English and Spanish Able to read and write English