Wine & Spirits Clerk

Festival Foods; Menasha (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate Discount

Weekly Pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

Paid parental leave

Fitness reimbursement

EAP

401(k) match

Job summary

Festival Foods in Menasha, WI is seeking a part-time Wine and Spirits Clerk/Cashier. You’ll help guests find the right beverages, answer questions, and handle checkout with a friendly, knowledgeable touch. This role supports the department’s goals and requires dependable attendance on nights and weekends.

We value teamwork and guest-focused service, offering a comprehensive benefits package and opportunities for growth within a community-focused grocer.

Qualifications

• Experience in customer service or retail environment preferred.
• Strong communication skills and ability to assist guests with questions.
• Knowledge of safety procedures in a grocery setting helpful.

Responsibilities

• Guide guests to products, make recommendations, and take special orders.
• Deliver great service by answering questions and resolving concerns.
• Maintain department goals and keep shelves stocked and prices accurate.
• Operate the register accurately and greet guests with a smile.
• Keep the area clean, safe, and welcoming for guests and team members.
• Collaborate with vendors, managers, and associates to exceed expectations.

Skills

Customer service

Communication

Safety policies

Job description

Menasha

Part-Time

ABOUT FESTIVAL FOODS

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Title Wine and Spirits Clerk/Cashier, 18+ Nights and Weekends

Reports To Wine and Spirits Department Manager

Whether you have experience as a bartender, are a retail customer service enthusiast, or someone who enjoys helping others discover new favorites, this role puts you at the heart of the guest experience.

As a Wine & Spirits Clerk/Cashier, you’ll be part of a team that helps guests find the perfect pairing for any occasion—from local craft beers to premium wines and specialty spirits. You’ll work closely with your team leaders to keep the department running smoothly, while providing friendly, knowledgeable service that makes shopping enjoyable and easy.

What You’ll Do

As a Wine and Spirits Clerk at Festival Foods, you will

• Be a Product Guide Help guests find what they’re looking for, offer recommendations, and take special orders.
• Deliver Great Service Answer questions, resolve concerns, and ensure every guest leaves feeling supported.
• Support the Team Work alongside associates and leadership to meet department goals and maintain high standards.
• Keep Things Running Maintain inventory levels, ensure accurate pricing, and keep shelves stocked and organized.
• Operate the Register Check out purchases with accuracy and a smile.
• Ensure Cleanliness Help maintain a clean, safe, and welcoming environment for guests and team members.
• Communicate & Collaborate Work with vendors, managers, and fellow associates to exceed expectations.
• Honor Committments Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To excel as a Wine & Spirits Clerk, you should have

• Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
• Ability to deal tactfully and effectively with customers
• Good oral and written communication skills
• Thorough understanding of all safety requirements and company safety policies.
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
• Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• This position requires the employee to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
• Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
• The position requires the employee to lift up to 50 pounds on an occasional basis.
• Working conditions consist of occasional exposure to extreme temperatures.

WORK SCHEDULE

The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual’s availability.

WHY YOU'LL LOVE IT HERE

• Associate Discount Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

1355 Oneida St

Menasha

WI

54952