Wine Sales Associate - Retail Wine Sales

Spec's Family Partners; Spring (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Spec's Family Partners is seeking a friendly retail associate to deliver exceptional guest experiences in our Spring, TX store. You will greet customers, provide product knowledge, and help guests find items while maintaining a clean, organized floor and engaging with shoppers.

You will also handle transactions, operate the POS system and RF scanner, and participate in stocking, promotions, and inventory checks. A high school diploma or GED is preferred; bilingual skills are a plus.

Qualifications

• Bilingual abilities are a plus, with good communication.
• Prior retail sales or customer service experience preferred.
• Ability to learn product knowledge and upsell effectively.

Responsibilities

• Greet guests, engage in conversation with a smile, and assist with purchases.
• Maintain neat sales floor, stock shelves, and rotate products for freshness.
• Answer questions about prices and product usage; suggest in-house brands.
• Operate cash register and RF scanner; ensure accuracy in transactions.
• Prepare displays, assist with inventory, and support promotional events.

Skills

Retail Sales Experience

Customer Service

Bilingual (a plus)

Education

High School Diploma or GED

Tools

RF Scanner

POS (Point of Sale)

Job description

SummaryThe individuals who perform this job provide extraordinary shopping experiences to our guests and stock merchandise.Essential Duties and ResponsibilitiesIncluding, but not limited to, the following:1. Know and actively demonstrate, daily, our Company Mission Statement and Core Values.2. Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.3. Know and actively demonstrate superior product knowledge.4. Greet guests and engage in conversation with a smile and a helpful demeanor, remembering that the guest always comes first.5. Recommend merchandise based on the guests needs or desires, with a focus to suggest our in-house brands.6. Answer guests questions concerning price and use of merchandise.7. Create client relationships with regular guests.8. If needed, carry product to register counters and carry out products for guests.9. May be asked to run a cash register as business dictates.10. May be asked to receive as business dictates.11. Prepare promotional events as necessary.12. Set up displays or arrange merchandise in floor stacks, on counters or tables, to promote sales.13. Front merchandise and rotate stock for freshness and stock shelves with product.14. Maintain neat and orderly sales floor and back stock.15. Clean shelves, bottles, aisles, and tables; look for product not stocked properly to avoid trips and falls.16. Maintain fresh and readable price tags on all products.17. Provide feedback to management regarding fast or slow-moving product, stock levels, out of stocks, and department needs.18. Prepare sales floor and storage areas for inventory and assist in the inventory process if needed.19. Properly use and maintain computers and RF scanner equipment.20. Seek to continually improve related skills and knowledge to contribute to profitability and productivity.21. Avoid conversations with coworkers when guests are present.22. Limit use of personal cell phone to work related activities only while on the sales floor.23. Carry out directives of management efficiently.24. Fulfill responsibilities with care and attention to detail.25. Practice teamwork and cooperation with others.26. Possess time management skills and be able to prioritize tasks.27. Ability to manage stress in a fast-paced environment.28. Work in accordance with all safety regulations of Specs Family Partners and OSHA.29. Constantly stand, lift, carry, walk, and bend, and reach products routinely weighing 50 pounds or more. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50-100 pounds or more regularly. Communicate with and understand team members and guests. See product and signage.30. Other projects and tasks assigned by management.Yes, you may have to clean the bathroom.31. Attendance and timeliness are required. This is not a remote sales job.Supervisory ResponsibilitiesThis job has no supervisory responsibilities.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. State law says you must be over the age of 21 to work at Spec's. The requirements listed below are representative of the knowledge, skill, and/or ability required. In other words, here's the technical stuff.Education or ExperienceWe'd prefer you to have retail sales experience, but if youre willing to learn, were willing to teach you. We'd like you to have a high school diploma or a general education degree (GED), but sometimes, experience is the best education. Strong product knowledge is a plus.Language SkillsWe need you to be able to read, comprehend, and write simple instructions or memos. You must be able to communicate with and understand coworkers and guests. Bilingual skills are a plus.Mathematical SkillsYou need the ability to add, subtract, multiply, and divide in both whole numbers and in fractions and decimals without taking your shoes off. You need to be able to calculate discounts and percentages. We can provide a calculator.Demeanor and Personal Skills Smiley, Friendly, HelpfulYou've got the job. Now you need to do the job. You need to be responsible, reliable, and committed to providing extraordinary service. Patience, friendliness, and an outgoing personality are needed for success. You need to be a self-starter with a strong work ethic who completes the job assignments in a timely fashion and then looks for the next task.HoursFull-time is typically 35 hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week.Part-time is up to 25 hours per week.We schedule for the needs of our business. Working outside of your scheduled time without District Manager approval is prohibited and subject to discipline. In other words, you cannot decide to make up hours because you missed some time after a night out with your buddies unless your District Manager ok's it.Reasoning AbilityYou need the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Certificates, LicensesYou must maintain a valid TABC Beverage Sellers Permit, and in some cases, a valid Food Handlers Permit. The TABC course takes 2-3 hours to complete, and we will pay you for your time spent in the course up to 3 hours. Spec's will provide a link to the course and login information after the hiring process is complete. We will deduct the cost of the course from your paycheck ($8) so you do not need to pay for the course up front.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals who need them to perform the essential functions. This job regularly requires standing, walking, and bending; use of arms, hands, and fingers to feel, handle, reach, and lift; climbing or balance; communicating and understanding. You must be able to regularly lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. You must be able to push and/or pull 50 to 100 pounds or more regularly. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. This job also requires physical attendance based on a schedule made by management which may vary week to week based on the needs of the business.Work Environment and Environmental ConditionsWe provide a fun and positive environment in which to serve our guests. You may be exposed to outside weather conditions while youre delivering extraordinary service. The noise level is usually moderate.